MEASURING ORGANIZATIONAL PERFORMANCE: A NEW APPROACH TO TRIPLE BOTTOM LINE REPORTING AND STAKEHOLDER ENGAGEMENT

Abstract

This study aimed to provide an enhancement to the reporting method that captures triple bottom line performance outcomes. To ensure organizational social, environmental, and economic goals meet performance objectives, I proposed a modified weight component addition using stakeholder and shareholder input. Organizational triple bottom line indicators used in the index need to be relevant to that particular organization including stakeholders and communities. I explained the sustainability reporting process from inception and added new steps in the process, which if followed produces grounded (TBL) performance outcome measures that could be used as a comparative tool and general reporting. Finally, an index report is created with internally created indicators with personal investment from both stakeholders and community partners, which has been over looked in sustainable performance practices and the current (TBL) literature.

Keywords: Index, Scorecard, Sustainability performance, Triple bottom line


Article Review Status: Published

Pages: 69-80 (Download PDF)

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