Influence of Electronic Commerce on Supply Chain Behavior

Abstract

With the evolving and the advancing of technology in the world, many companies are trying to find new ways to expand their business opportunities and strategies in order to stay in the lead. Therefore, electronic commerce had started to be implemented and used in many types of business including the supply chain. E- Commerce had caused the supply chain to become more flexible and efficient. In addition, businesses are now able to easily collect information on the needs and wants, sell online, reach a wide range of customers, and deliver the products quickly at a low cost. This had led to a better operation strategy, product quality and customer satisfaction. A qualitative study was conducted with the use of different sources in order to construct and explore the changes on the behavior of supply chain because of e-commerce implementations.

Keywords: E-Commerce, Electronic Commerce, Supply Chain


Article Review Status: Published

Pages: 11-18 (Download PDF)

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