Organizational Leadership Styles and Their Impact on Employees’ Job Satisfaction: Evidence from the Mobile Telecommunications Sector of Ghana (Published)
This paper seeks to investigate the impact different styles of leadership have on employees’ satisfaction with their jobs. The research was a cross-sectional study of employees in the mobile telecommunications sector of Ghana. A total of 400 usable questionnaires were obtained. The multiple regression technique was the main statistical tool employed to test the formulated hypotheses. It is identified that three dimensions of transformational leadership style – individualized consideration, inspirational motivation and intellectual stimulation have positive effect and correlation with extrinsic satisfaction except idealized influence that has an insignificant relationship. In terms of transactional leadership style, two of the dimensions – contingent rewards and passive management by exception show positive effect and correlation with extrinsic satisfaction, except active management by exception that has an insignificant relationship. Also three dimensions of transformational leadership style – inspirational motivation, intellectual stimulation and idealized influence show positive and significant relationship with intrinsic satisfaction, except individualized consideration that showed an insignificant relationship whilst the three dimensions of transactional leadership style have an insignificant relationship with job satisfaction. On the whole, leadership style is found to be a significant predictor of job satisfaction.