The effective management of employees’ knowledge has been described as a critical ingredient for organisations seeking to ensure sustainable strategic competitive advantage in the market place. The purpose of the study was to investigate the impact of knowledge management on employees’ role clarity and quality of services. The study sampled 300 staff from three private hospitals in Ghana namely: Trust Hosiptal, Otoo Memorial Hospital and Cocoa Hospital. The purposive sampling technique was employed to select the private hospitals while simple random was used to select staff of the hosptials. The results revealed that service quality has a positive relationship on knowledge management and service quality
Perceived Constraints to the Utilization of ICT Facilities in Selected University Libraries in Imo State, Nigeria (Published)
Citation: Ijeoma Irene Bernard., Doris Chinyere Obiano and Chioma Esther Osuji (2022) Perceived Constraints to the Utilization of ICT Facilities in Selected University Libraries in Imo State, Nigeria, International Journal of Library and Information Science Studies, Vol.8, No.1, pp.33-38
Abstract: The purpose of this study was to ascertain the challenges of utilization of Information and Communication Technology (ICT) facilities in two selected University Libraries in Imo State. A sample size of sixty (60) library staff from the two selected University Libraries was used. Data were analyzed using mean and standard deviation. The results showed that the major constraints faced in use of ICT tools include epileptic power supply, lack of access to ICT facilities and lack of adequate office/accomodation. From the above findings, the study recommended that the institutions should go ahead to acquire more current and relevant ICT facilities that are not yet available. That the staff should be given free access to the facilities and provide adequate office space for operations. There should be regular training of staff on ICT both in-house and otherwise so that staff will be more equipped to use the facilities for enhancement.
The Extent of Awareness and Adoption of UNESCO Conservation Guidelines Restoration Practices by the University Library Staff in South –East Nigeria (Published)
This study is to find out the extent of awareness and adoption of UNESCO Conservation Guidelines restoration practices by the university library staff in south east Nigeria. The instrument for data collection was questionnaire. The statistical tests used in the data analysis included the summated score and t-test. The research questions were analyzed using the Summated score while the hypotheses were tested using the t-test. The result shows that university library staff extent of awareness of UNESCO restoration practices is accepted as being above average for only three (3) out of the twenty-two (22) items considered under UNESCO restoration practices. The accepted items are those with mean scores greater than the expected value of 3.00 on a 5-point Likert scale. We therefore conclude that there is a significant difference between university library staff extent of awareness and extent of adoption of UNESCO restoration practices. Furthermore, the result also indicates that the overall extent of awareness of UNESCO restoration practices by university library staff is 1.94 with a standard deviation of 0.27 on a 5-point Likert scale. The computed t-value is −64.540 with an associated significance probability of 1.0000, which is greater than 0.05. Thus, the test is not significance at 5% level of significance, since P>0.05. We therefore conclude that the extent of awareness of restoration practices in the UNESCO Conservation Guidelines by university library staff in South-East Nigeria is below average. The result also shows that the university library staff extent of adoption of UNESCO restoration practices is accepted as being above average for only three (3) out of the twenty-two (22) items considered under UNESCO restoration practices. The accepted items are those with mean scores greater than the expected value of 3.00 on a 5-point Likert scale. Furthermore, the reslt also indicates that the overall extent of adoption of UNESCO restoration practices by university library staff is 1.57 with a standard deviation of 0.15 on a 5-point Likert scale. The computed t-value is −155.561 with an associated significance probability of 1.0000, which is greater than 0.05. Thus, the test is not significance at 5% level of significance, since P>0.05. We therefore conclude that the extent of adoption of restoration practices in the UNESCO Conservation Guidelines by university library staff in South-East Nigeria is below average. Based on the findings, we recommends that: Government should sponsor Library staff to workshops, seminars and conferences nationally and internationally on the UNESCO Conservation Guidelines for acquisition of better Knowledge needed in using the UNESCO Conservation Guidelines.The university should provide an enabling environment to help the university library staff work effectively and use the UNESCO Conservation Guidelines in their restoration practices. The University Library staff should visit other Institutions of higher learning that uses UNESCO Conservation Guidelines for better knowledge, improvement and greater productivity.
Human Resource Management Practices and Challenges of the Catholic Educational Unit in Kumasi Metropolis, Ghana (Published)
This study explored the human resource management practices of the Catholic Educational Unit in the Kumasi Metropolis (Ghana) and the challenges of such practices. It was a quantitative research which employed a cross-sectional survey design. A multi-stage sampling technique was employed to select 375 staff members of the educational unit, out of which 295(78%) responded to the questionnaire administered indicating a high return-rate. Data was analysed quantitatively using Means and Standard Deviations. Additionally, Kendall Ranking method was conducted to identify the major challenges of the human resource management practices of the educational unit. It was established that the Catholic Educational Unit in the metropolis has put in place diverse training and development programmes, appraisal practices, career planning and employee participation practices, rewards and compensation policies to enhance the performance of its staff. Among others, the study concluded that one of the key challenges of the human resource management practices of the educational unit in the metropolis was related to ineffective supervision. The study therefore recommended that the unit should put necessary measures in place for effective monitoring and supervision of its staff. A well-established monitoring and supervision system would encourage the employees to perform better at their jobs.
Impact of Mentoring On Staff Retention through Knowledge Transfer: An Empirical Evaluation of Four Private Universities in the North Central Zone of Nigeria (Published)
This research study explored the impact of mentoring on staff retention through knowledge transfer with specific reference to selected private universities in Nigeria. Mentoring is a natural one-on-one, mutual, committed relationship formed between a mentor and mentee designed to promote personal development beyond any particular institutional goals. However, Knowledge transfer seeks to build, systematize, otherwise distributes knowledge and guarantees its accessibility for future users. In an organizational setting, the goal of employers is usually to decrease employee turnover, thereby decreasing training costs, recruitment costs and loss of talents and organizational knowledge. Employers can improve retention rates and decrease the associated costs of high turnover with the aid of mentoring and knowledge transfer. The material used for this investigation was sourced from both primary and secondary data such as text books, management journals and internet. A well-structured open ended questionnaire was the main tool for data gathering. The questionnaire was designed for all the selected employees of private universities in the North central zone of Nigeria. The data through which responses were given in the questionnaire was analyzed and interpreted with the use of students‘t’ distribution test in the analysis of data. The findings indicate that mentoring improves staff retention in private universities in Nigeria and transfer of knowledge enhances staff mentoring and retention in Nigerian universities. The review of literature suggests that knowledge transfer and conceptualization of mentoring is required for staff retention in organizations. For effective staff retention and knowledge transfer, it was recommended that mentoring should be utterly deliberated and not forced on the participants ‘‘the mentors and the mentees’’ and privacy should be indispensable in this relationship. Conclusively, knowledge transfer encompasses a wide variety of activities to sustain mutually beneficial collaborations between mentors and the mentees, universities, and the public sector. It is all about the transfer of tangible and intellectual expertise, skills and learning between academic and the non-academic community.