Building construction is complex, involving a wide range of building personnel, products, services and systems (be it mechanical, electrical or integrated service systems). The design process is highly organized, draws upon research establishments that studied designs, material properties, performance, code officials who adopt and enforce safety standards, and design professionals who determine user needs. All these in today’s world, involved Division of Labor and Specialization baptized, Outsourcing. The practice of architecture and building construction have for decades, adopted the services of the experts in putting together, buildings, structures, towns and communities without fundamentally baptizing the services with a name. The primary aim of this paper is to establish that Outsourcing has been in existence in architecture and building industry since the evolution of housing. To accomplish that, the authors adopted content base analysis, qualitative research method with data from secondary and primary sources. The building team includes, but not limited to the services of the architects, urban and physical planers, structural engineers, electrical engineers, mechanical engineers, builders, bricklayers, carpenters, etc. Be it the architect or the bricklayer, the components of the building have always been outsourced to different specialty areas or individuals with the capacity and special skills to put them together in what the economists called, “Division of Labor” and Social Sciences called, “Outsourcing.”
EVALUATING THE IMPACT OF OUTSOURCING OF NON-CORE FUNCTIONS IN THE HOTEL INDUSTRY: A CASE STUDY OF ANITA, NODA AND GOLDEN GATE HOTELS (Published)
The researcher’s interest was to find out the strategies of the outsourcing process, the challenges associated with outsourcing in the hotel industry and what benefits are derived from outsourcing of non-core functions. A descriptive approach was used to analyze and evaluate the impact of outsourcing in the hotel industry in Ghana. Primary data was obtained using questionnaire and personal observation of Anita hotel, Noda hotel and Golden Gate hotels in Kumasi. The secondary data was obtained from relevant published reports written on evaluating the impact of outsourcing in the hotel industry. These included information from library, articles, news papers (dailies), internet and journals which provided relevant background information for the actual research study. The outcome from the research study indicated that the hotels have been concentrating on their core functions in the areas of accommodation, food and bar services and housekeeping and have outsourced most of their non-core functions.