The Role of Servant Leadership in Enhancing Organizational Citizenship Behavior Through Organizational Commitment as Mediator (Published)
The role of organizational citizenship behavior to achieve company objectives is deemed of supreme importance, and this study endeavors to measure the increase of organizational citizen behavior for employees effected by servant leadership through the mediation of commitment to the organization. Data collection utilized Linkert scale questionaires as a research tool, covering 214 respondents of the PT. Pegadaian (Persero). Data processing utilized the Listrel software program and The Structural Equation Model (SEM) was used for applied statistical method. The result of the study was that the data, as well as the structural equations built upon it, fitted the hypothese upon which the theoretical model was based, and therefore could be accepted, and consequently it can be concluded that servant leadership has a positive and significant impact, directly and indirectly, on organizational citizenship behavior through organizational commitment mediation.
Impact of Servant Leadership on Knowledge Sharing Intensions among Employees (Study of Higher Education Commission of Pakistan) (Published)
Current study is intended to explore the existence of servant leadership in HEC and its impact on the knowledge sharing intensions among employees. The sample of the study was 150 respondents from HEC. Servant leadership was taken as independent, knowledge sharing intension as dependent and attitude, perceived behavioral control and norms towards knowledge sharing were taken as mediating variable. The closed ended questionnaire based on five point Likert’s scale was used for the data collection. The instrument reliability and validity was checked through Cronbach’s alpha and exploratory factor analysis. The One sample T-test was used to check whether servant leadership and knowledge sharing intensions exist in HEC and Structure Equation Modeling was used to check their relationship and impact of servant leadership on knowledge sharing intensions. One sample T-test shows that servant leadership style, attitude, perceived behavioral control and norms towards knowledge sharing and intensions to share knowledge exist in HEC. Result of SEM influence of the servant leadership on Attitude, Subjective Norms and Perceived Behavioral Control is 0.95, 0.689 and 0.228 at p value 0.000 which shows that influence is significant at 99 % confidence level. Similarly the influence of the Attitude, Subjective Norms and servant leadership on the knowledge sharing intension of the employees is 0.021, 0.374 and 0.014 respectively and these influence are significant but only influence of Perceived Behavioral Control related to Knowledge Sharing on the knowledge sharing intension of the employees is -0.017 which is not significant. It is concluded that servant leadership style directly and indirectly through mediates variable like Attitude, Subjective Norms and Perceived Behavioral Control significantly influence the knowledge sharing intension of the employees of Higher Education Commission.