Tag Archives: Role Performance

Emotional Dissonance and Psychological Burnout on Role Performance among COVID-19 Frontline Healthcare Workers (Published)

A sporadic novel corona virus disease, COVID-19 was first diagnosed in humans in Wuhan, China in December 2019. Since this unprecedented occurrence, COVID-19 has become a global pandemic leading to short- and long-term psychological ill-health to people from all walks of life.  In this situational framework, patients and front-line healthcare workers have become the most vulnerable. The main aim of the study was to explore emotional dissonance and psychological burnout on role performance of COVID-19 frontline healthcare workers in Busia County, Kenya. Cross-sectional   research design was employed. A standardized set of questionnaire was used to quantify the data. For this study, the researchers adopted multi-stage sampling technique to collect the data from the frontline healthcare workers in selected public hospitals in Busia County. The collected data were analyzed with multivariate regression analysis while qualitative findings were transcribed under themes.The findings show that emotional dissonance had an influence on role performance of frontline HCWs since the results are statistically significant. Males were more likely to experience emotional dissonance as opposed to females. Conversely, the findings revealed that psychological burnout had an insignificant relationship with role performance.  Probably the sample size was small or the test items failed to meet the assumptions of the cultural orientation of the majority of the participants in the study.  The outbreak of Covid-19 pandemic might have conflicted with the Healthcare Workers calling and professional orientation. Most frontline healthcare workers in hospitals had not received adequate psychotherapy in preparation for COVID-19. Emotional dissonance seems more (certainly-delete) a consequence of unprecedented infection. Certainly Healthcare Workers obligation to save life might have been frustrated leading to exaggerated emotional dissonance and decline in performance output. Knowledge levels about COVID (have-delete) proved to have massive impact on severity and susceptibility of Healthcare Workers.There is need to bridge the gap in the knowledge levels, help improve on the understanding on how to freely handle the pandemic. Call for bridging the gaps in training of healthcare workers to overcome the fear that comes with knowledge of COVID-19 adversities. Intensified counselling and psychosocial support to HealthCare Workers and community sensitisation. Further research on home-based care since it has proven to be affordable alternative to hospital care or isolation.


Keywords: COVID-19, Role Performance, emotional dissonance, frontline healthcare workers, psychological burnout

Negative Effects of Domestic Chores on Role Performance of Academic Women in Tertiary Institutions and the Need for Effective Management and Counselling in Cross River State – Nigeria (Published)

This research work investigated the negative effects of domestic chores on role performance of academic women in tertiary institutions in Cross River State – Nigeria. In order to accomplish the purpose of the study, one objective and corresponding one hypothesis was postulated to guide the study. The survey research design was adopted in the study. A total of 411 women academics were drawn from the four tertiary institutions used. The instrument that was used in this study is a 22 items questionnaire tagged “Influence of Marital Stressors on role Performance Questionnaire (IMSRPQ). Five experts in measurement and evaluation and guidance and counseling were used to establish the face validity of the instrument. The reliability estimate for the instrument was 0.73. Multiple regression analysis was used for testing the hypothesis. The result of the study showed that domestic chores influenced the role performance of the married academic women in tertiary institutions in Cross River State and the influence was negative. Based on the above, recommendations were proposed that women academics should learn to cope with stressful conditions at home by strategizing ways of overcoming such. For example the women have been naturally endowed to take care of their homes and as such should see domestic chores etc. as their responsibility and do not perceive the demands as a burden, however they can hire house helps or bring their relations to help them etc.

Keywords: Domestic Work, Marital Stressors, Married Academic Women, Nigeria, Role Performance