Influence of Supply Chain Resilience on Performance of Categorized Hospitals in Kenya (Published)
The study sought to establish the relationship between supply chain resilience and performance of categorized hospitals in Kenya. The study sampled 264 supply chain managers from 773 hospitals offering both inpatient and outpatient services in Kenya as listed by National Hospital Insurance Fund (NHIF). The sampling technique was stratified random sampling based on the eight regions as identified by NHIF. The study adopted Data Envelopment Analysis (DEA) model to measure performance of hospitals. The study findings indicated that private hospitals had a higher DEA score compared to the public and faith based hospitals. The findings implied that private hospitals were generally efficient than other type of hospitals. Further, the study found that supply chain resilience had a positive significant relationship with performance. The study recommended the use of outsourcing, spare capacity, and use of local suppliers to mitigate against hospital operational risks.
Keywords: Hospitals, Performance, Resilience, Risks., Supply Chain