Assessment of Quality in the Library Services Delivery of Federal University of Technology, Owerri, Imo State, Nigeria (Published)
The issue of quality library services to users of academic libraries has been a worrisome one due to the state of some of our academic libraries, staff and economy of the country. Oftentimes libraries are not funded adequately by the government whether federal or state, hence poor and inefficient manpower and structures in our academic libraries. The study therefore, assessed the quality in the library services delivery of Federal University of Technology, Owerri library, Imo State, Nigeria which revealed the facilities and problems associated with FUTO library in the discharge of its duties. The survey research method was adopted while a structured questionnaire titled “Assessment of Quality in the Library Services Delivery of Federal University Owerri Library Questionnaire” (AQLSDFLQ) was the instrument for data collection. The study was guided by six (6) objectives and six (6) research questions. The entire FUTO library staff formed the population of the study which is 130 staff made up of all the full time library staff comprising of professionals, para-professionals and non-professionals excluding the 16 registry staff posted to the library. Data collected from respondents were analyzed using simple descriptive method, percentages and results tabulated. The findings revealed that FUTO library has a lot of challenges that hinder quality library services delivery which included but not limited to poor funding, inconvenient facilities/buildings, lack of needed skills by staff, lack of mentorship and trainings, e.t.c. It was recommended that FUTO management should make adequate funds available for the upkeep of the library, employ staff with the necessary technical/technological skills, provide convenient facilities/buildings, organize trainings on ICT skills to mention but a few. If the recommendations are strictly adhered to, FUTO library will improve in its services to a great extent.
Internal and External Quality Assurance Practices as Predictors of Institutional Effectiveness of Public Universities in Cross River State, Nigeria (Published)
This study assessed internal and external quality assurance practices as determinants of institutional effectiveness of public universities in Cross River State, Nigeria. The study was intended to address two objectives, from which two null hypotheses were developed. Based on the descriptive survey research design, the census approach was used to study the whole population of 157 administrators (Deans and head of departments) in the two public universities in the study area. Quality Assurance Practices and Institutional Effectiveness Questionnaire (QAPIEQ) was the instrument utilized to collect data. Five experts validated the instrument while an overall Cronbach reliability rating of. 853 was obtained. Data were gathered from 132 respondents due to restrictions that prevented data collection from the targeted 157 respondents. Multiple regression analysis with R studio software version 3.6.0 was used to test the two null hypotheses at the .05 alpha level. Internal quality assurance processes have a substantial influence on university institutional effectiveness (R=.924, R2=.846, F=120.851, p.05), according to the findings. External quality assurance measures were also shown to have a significant influence (R=.792, R2=.782, F=79.100, p.05) on university institutional effectiveness. Based on these findings, it was concluded that internal and external quality assurance processes are critical components that can increase university institutional performance. It was suggested, among other things, that the Nigerian Institutions Commission (NUC) should ensure that accreditation visits are made to universities at least twice, in each academic session to verify the quality of courses and programs.
Quality Evaluation of Cookies Made From Wheat Flour Fortified With Tiger Nut Flour and Date Palm Fruit (Published)
Cookies are baked food that is typically small, flat and sweet. It usually contains flour, sugar and other ingredients. Tiger nut is globally recognized for its nutritional, functional and medicinal properties that are suitable for children, grownups and sport men. However, it is highly underutilized. The inclusion of date palm fruit in the production of cookies from wheat flour fortified with tiger nut flour enhances good sensory attributes and reduces the risk of diabetics associated with consumption of granulated sugar as sweeteners. The samples were formulated as 75%, 15% and 10%; 70%, 20% and 10%; 65%, 20% and 15%; 60%, 15% and 25%; and 50%, 30% and 20% of wheat flour, tiger nut flour and date palm fruit respectively. Pasting properties of composite flour, proximate and microbial analyses of the products were determined. Pasting properties showed that peak viscosity (2093 – 2792) RVU; trough viscosity (1480 – 2031) RVU; breakdown viscosity (434 – 759) RVU; final viscosity (3016 – 3258) RVU; setback viscosity (1210 – 1536) RVU; pasting temperature (68.20 – 71.55)oC; and pasting time (8.77 – 9.31) minutes. Proximate analysis showed that crude protein (11.33 – 11.99)%; crude fat (1.25 – 2.36)%; crude fibre (1.88 – 2.40)%; total ash (1.68 – 1.89)%; moisture content (10.83 – 12.63)%; and carbohydrate (68.48 – 70.89)%. Microbial count of the cookies showed that at week 0, there was no growth both in the nutrient agar plates and in the potato dextrose agar plate. From week 1 to week 3, total viable count in cookies stored at ambient condition was found to be higher than those stored in the refrigeration and freezing condition. However, bacterial count was found to be higher in week 1, 2 and 3 for each storage condition. At p˂0.5 level of significance, there was no significant difference in most sensory attributes considered. Overall acceptability of cookies were rated high between like slightly and like extremely. This is an indication that apart from additional nutritional benefit, organoleptic quality and suitability of the food satisfied consumer’s perception.
Ensuring Quality Early Childhood Education Provision: The Indispensable Role of Parents in the Effutu Municipality of Ghana (Published)
There is a notion that children are the hope of the future of a society. This has led to Early Childhood Education becoming the focus of debate at all levels of government. However, the benefits emanating from Early Childhood Education cannot be realized on its own without a key component of the indispensable role parents play. Consequently, this ethnographic research employed a focus group interview to collect data from 14 participants from the Effutu Municipality to answer the research questions formulated to guide the study. The study found that if parents actively involve themselves in the education of their children, it can build a rapport between them and the school to be informed about what goes on in the school about their children so they can continue at home. This can increase their children’s happiness at school, and possibly encourage them to participate in school activities. However, the study found that the parents were faced with challenges ranging from financial constraint and their lack of education to wrongly prioritizing their children’s education which potentially prevented them from living up to their parental expectation. From the findings, it is recommended that parents should re-orient their perception and attitude towards early childhood education and consider it to be a critical stage in their children’s educational ladder and subsequent general development as human beings. They should also visit their children’s schools whenever need be, and they should have time for their children and be interested in their education.
Environmental Quality of Enugu, Nigeria As Impacted by the Primary Air Pollutants in the Area (Published)
Air pollution activities have increased over the years in urban areas of most developing countries like Nigeria. The same has been experienced in Enugu metropolis. This study therefore examined how environmental quality of Enugu metropolis has been impacted by the polluted air in the environment. The metropolis was classified into different neigbourhoods and then stratified into low, medium and high density areas. Samples were randomly collected from these neighborhoods. In determining the residential environmental quality of the area factor analysis (principal component analysis was used to reduce the various environmental quality variables into single factor known as “Y” variable. This served as dependent variable. Primary air pollutants; particular matter, Nitrogen dioxide, sulfur dioxide and carbon monoxide constituted the independent variables as x1, x2, x3 and x4 respectively. Using multiple regression model a relationship between the dependent and independent variable was established. The coefficient of determination in the result showed that adjusted r2=.917, indicating that 91.7% variation in the residential environmental quality could be predicted from air pollution. Health challenges of reduced oxygen carrying capacity of blood, chronic bronchitis and worsening respiratory illnesses were identified as some of the effects. Also identified, are acidification of soils, staining of fabrics among others on the environment. Making petroleum products like kerosene available and affordable to all by the federal government of Nigeria, among others have been recommended.
Tourism Service Quality Affecting the Satisfaction of Foreign Tourists: A Case Study Of Ho Chi Minh City (Published)
In recent years, there is competition among tourist destinations that has been very drastically. This competition of service quality has forced destinations to restructure to increase their competitive and to attract tourists. Therefore, the study goal is to find out the determinants affecting the satisfaction of foreign tourists in Ho Chi Minh City (HCMC). The researchers surveyed 600 foreign tourists who are visiting HCMC destinations and answered 29 questions but sample size of 565 samples processed. The data collected from June 2019 to December 2019 in HCMC. Simple random sampling technique. Cronbach’s Alpha and the exploratory factor analysis (EFA) analyzed and used for Structural Equation Modelling (SEM) technique. Foreign tourists’ responses measured through an adapted questionnaire on a 5-point Likert scale. Finally, the finding of the study has tourism service quality factor which affecting the satisfaction of foreign tourists in HCMC with significance level 0.01.
Tutors’ Perception about Teacher Trainees’ Appraisal of Tutors’ Performance as Part of Quality Teaching and Learning in the Colleges of Education in Ghana (Published)
The study intended to explore the perception of the college tutors about the performance appraisal of tutors by the student teachers as part of quality teaching and learning in the Colleges of Education in Ghana as well as improving the tutors’ performance and development. . Sixty seven (67) tutors were randomly selected from three Colleges of Education to constitute the sample for the study. A questionnaire was used to collect data for the study. The study found that college tutors generally acknowledged the relevance of performance appraisal to their job goals and development. Secondly, college tutors perceived performance appraisal feedback as irregular and unconstructive and did not reflect their actual performance. Thirdly, college tutors perceived the performance appraisal processes as being unfair because they were left out in the discussion of the assessment procedures claiming that performance appraisal by the student teachers alone is not enough, Fourthly, college tutors perceived that the student teachers judgment were affected by hallo and horn effect. Last but not least, college tutors somehow did not take their performance appraisal by the student teachers alone very seriously. It was recommended that assessment procedures and items leading to appraising the performance of the college tutors should be discussed with them to enable them state their positions openly in order to satisfy their needs. Also, there should be the need for triangulation of the assessment processes leading to appraising the performance of the college tutors to ensure checks and balances as well as validity of the results. Finally, performance appraisal feedback should be made regular, constructive, fair and useful to enable college tutors receive and support the programme as genuinely helping them to improve their performance and development.
This work looked at the availability of educational resources for quality assurance in secondary schools. Educational resource is seen as the physical, material, human and financial inputs in the teaching-learning process. Quality is viewed as an accepted standard measure by which product are judge as fine enough for consumption. Quality assurance is termed as the processes and actions through which the quality of secondary education is maintained and developed. The work also examined the need for quality assurance in secondary schools, strategies for establishing quality assurance in education, quality assurance measures put in place to guarantee finesse of product, availability of facilities, instructional materials, human resources and financial resources that brings about quality assurance in secondary schools. The work revealed that physical facilities, teaching and non-teaching staff as well as instructional materials were highly insufficient. The study further revealed that annual subvention to schools was less than the amount required for the administration of the schools. Based on these findings, the work concluded that quality assurance in secondary schools is crippled by insufficient educational resources. Therefore, the work suggested among others that; government should increase the annual subventions to schools, parent teachers’ association and old students’ association should also be involved in the funding and maintenance of the school facilities, the ministry of education should have a unit whose duty is to monitor the funds available to avoid misappropriation.
Relationship between Quality Signals’ Credibility, Trust in Food System Actors, Perceived Quality and Intention to Buy (Published)
This paper investigates the relationship between brands/certification labels credibility, trust in food system actors, perceived quality and intention to buy food products. The sample, consists of a total of 317 rice consumers who purchase rice from modern retail outlets in cities of Saint-Louis, Thiès and Dakar. Data are collected through questionnaire and analyze through descriptive statistics, Pearson correlation coefficient, and an approach based on Ordinary Least Squares Regression and the Bootstrap Method. Brands and certification labels, considered here as two types of quality signals, are seperately studied. Findings indicate that brands/certification labels credibility has a direct and positive influence on intention to buy food products that have these types of quality signals. In addition, this relationship is mediated, both seperately and together, by trust in food system actors who issue these types of quality signals and perceived quality of these food products. A significant difference is found in the comparison to reveal the more powerful mediating variable in terms of mediation effect. The overall model for each type of quality signal is significant.
Entrenching Quality Educational Output through Teachers’ Professional Ethics of Social Justice and Confidentiality (Published)
The study examined the entrenchment of quality educational output through teachers’ professional ethics of social justice and confidentiality in federal universities, South-South Zone of Nigeria. Two research questions were raised, and two hypotheses were formulated to guide the study. The correlational research design was used for the study. The population of the study comprised 6,305 teaching staff and 32,613 graduating students in the 2014/2015 and 2015/2016 academic sessions distributed into the six federal universities in South-South Zone of Nigeria. Purposive and simple random sampling method of balloting were used to select 1,275 (20%) teaching staff and 3,517 (10%) students. Two instruments titled “Ethics of Social Justice and Confidentiality Questionnaire (ESJCQ)”, and “Graduate Educational Output Checklist (GEOC)” were used for data collection. The reliability co-efficient of ESJCQ was determined using the Cronbach Alpha Analysis and a reliability index of 0.87 was obtained. Coefficient of R value and R2 were used to answer the research questions, while the f-value of Simple Linear Regression Analysis was used to test the hypotheses at 0.05 level of significance. The findings of the study revealed that the quality of educational output in Nigerian South-South federal universities can be entrenched by teachers’ adherence to the ethics of social justice and confidentiality. Based on the findings of this study, it was recommended that, teachers and administrators should face 21st century demands and adapt to tough academic and fiscal challenges by understanding the power of relational confidentiality and trust as an instructional tool for improving student performance. Furthermore, Institutional leaders and stake holders should ensure that teachers’ professional development programmes focuses on enlightening teachers on how to integrate equity, activism, fairness, justice and the elimination of oppression in order to positively impact students’ educational output.
Saving deposits have a very important meaning to the bank because it is the basis for the bank to bring profits through investments, loans, reserves… Therefore, it is important for commercial banks to ensure maximum customer satisfaction with the services that the bank provides. The study objective is to find out the determinants affecting the deposit service quality of Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) in Can Tho City. The researchers surveyed 350 customers using deposit services of BIDV answered 28 questions but 331 customers processed. The primary sources of data collected from July 2018 to April 2019 in Can Tho City. Simple random sampling technique. The Data analyzed Cronbach’s Alpha and the exploratory factor analysis (EFA), which used for multiple linear regression and using partial least squares method. Customers’ responses measured through an adapted questionnaire on a 5-point Likert scale. In addition, the findings of the study have six factors affecting the deposit service quality of BIDV in Can Tho city with significance level 0.05.
External Audit and Quality of Accounting and Financial Information in Cameroonian Companies (Published)
In the present economic and financial context of internalisation of commercial transactions and investments, benchmarks in the quality of financial and accounting information within a company are sought by the various stakeholders with quality and reliable financial information being the main factors of concern. Given its geographical setting and the fact that most Cameroonian companies are not listed, this study adopts a new approach to investigate the contribution of external audit in improving the quality of accounting and financial information produced by unlisted companies like Cameroon. To achieve, data were gathered through a survey on a sample of 52 employees of companies in Cameroon. Linear regression and the one factor ANOVA analysis were used to test the research hypotheses. The results indicate that the auditor’s field of specialisation did not reduce manipulation of accounting and financial information, but that the auditor’s mandate duration and the auditor’s reputation have a significant influence on the quality of accounting and financial information.
Factors Influencing the Quality of Translation (Published)
The quality of translation depends on a number of factors, some of which, may be beyond the researcher’s control. In those cases, where the researcher and the translator are the same person the quality of translation is influenced by many factors which are very important in quality of translation. This study aims at investigating the different factors influencing the quality translation. The study also aims at identifying these factors, showing the kind of these factors, introducing factors in details. The quality of translation is influenced mainly by three factors: the competence, the autobiography and what called the material circumstances of the translator, that is the position the translator holds. For these purpose, research questions are posed. This study of the Investigating factors influencing the quality of translation, shedding light on the nature of these factors, as well as the nature of evaluating these the influencing of the factors. Translator must have knowledge of the language and the culture of the people under study and fluency in the language.
This paper examines the basis for quality assurance of secondary education in Nigeria. In fact, Nigeria is populous in Africa, but the problem of quality secondary education confronting standard of education in Nigeria. It was discovered that the products were poor quality, the poor quality was however, as a result of the multifaceted problems bedeviling the system in Nigeria such as inadequate funding, inadequate facilities, low morale of teachers, poor supervision of schools and frequent changes in educational policies. The roles of the principal in meeting these challenges were examined as the chief executive who manages the school finance and who can use his ingenuity to raise fund to complement government efforts, provision and maintenance of physical facilities, principal as a curriculum and instruction supervision, a motivator and a change facilitator. It was there recommended that modern day principal should be knowledgeable, professionally competent and resourceful. It was again recommended that government should make provision for sponsoring principals and organizing conferences for them to serve as a means for professional growth.
Improving Training Quality of Vietnam Private Universities: A Case of Lac Hong University in the Context the International Integration (Published)
The objective of the study is to analyze the key factors affecting the training quality of Lac Hong University in order to meet the context of international integration in Vietnam. Based research results, the researcher has the managerial implications for improving the training quality of Lac Hong University (LHU) in Dong Nai province. This is one of the most important roles to develop LHU and enhance the measurement scale as well as the theoretical model illustrated to the relationship between the key factors and the training quality. The official quantitative studied with a sample of 500 students studying at LHU. The data collected from June 2016 to May 2018 and random sampling technique. The Data analyzed Cronbach’s Alpha and the exploratory factor analysis (EFA) which used for multilinear regression. The tested results have the key factors affecting the training quality of Lac Hong University with significance level 0.01 based on 475 samples and 25 samples lacked information.
The Dynamics of Inflations in Nigeria as They Impact on the Environmental Quality of Enugu, Nigeria (Published)
The dynamics of inflation in Nigeria have affected various sectors. This paper sets out to examine how core and non-core (food) inflations in Nigeria have affected the environmental quality of Enugu Metropolis. Factor Analysis was used to reduce the various environmental quality variables into single factor score known as the ‘Y’ variable. The inflation rates of core and Non-core inflations in Nigeria for various years were used as the inflation variables (X1 and X2 respectively). The environmental quality variable was the dependent variable while inflation variables served as independent variables. Multiple linear regression was used to establish the relationship between the environmental quality variable and core and Non-core inflation variables. The results showed that in the coefficient of determination, adjusted r2 = 0.958, indicating that 95.8% variation in the dependent variable (environmental quality) can be predicted from the independent variable (Core and Non-Core inflations). The environmental quality of Enugu metropolis was negatively impacted by the changes in core and Non-Core inflations in Nigeria. Encouragement of residential property development in various dimensions among others has been recommended to help ameliorate the situation.
The Impact of Perceived Value, Quality, and Loyalty on Purchase Decision in the Accessories Department: Study on Saudi Females (Published)
The main purpose of this research is to study and investigate the impacts of perceived value, quality, and loyalty on the purchase decision. Furthermore, to understand the mediator impact of brand trust between the relation of consumers’ perceived value and the purchase decision. This research contains a study that is considered as an empirical study that follows a quantitative method and probability sampling technique. The questionnaire was conducted using internet-based survey where the sample includes random Saudi females living in Riyadh. The study shows that loyalty and quality have significant statistical impacts on the decision making. On the other hand, it shows that perceived value, has an influence on the brand trust but not on the purchase decision.
Studying the Training Quality and Students’ Satisfaction towards the Fourth Industrial Revolution: A Case of Lac Hong University (Published)
The 4.0 Industrial revolution has grown tremendously throughout the world affecting all sectors and fields of social life. Besides, the training of knowledge and skills for employees is also very different. Previously, LHU trained in-depth technical a branch, but now the boundaries between the branches are becoming increasingly blurred and interdisciplinary tendencies have become associated with information technology becoming popular. Therefore, the article objective is to study the training quality and students’ satisfaction towards the industry 4.0 at Lac Hong University, Dong Nai province, Vietnam. The research results surveyed 400 students who are studying at LHU and answered 20 questions. The primary sources of data collected from July 2017 to March 2018 at LHU and simple random sampling technique. Hard copy distributed among 7.000 students of LHU. In addition, the researchers have statically results about the training quality and students’ satisfaction.
The interactions between man and environment determine both the quality of environment and as well as the quality of life that man lives. The feedback mechanisms of the interactions between man and environment are directly proportional. The increase in the number of urban dwellers is no more novel as over 50% of the world population resides in urban centers. This continuous and accidental increase in the number of urban dwellers with respect to their actions in the environment has played significant roles in the depletion of the quality of the environment. Since human health or wellbeing depends on the quality of his immediate environment, the focus on environmental quality emerged as a key area for research in urban and regional planning. This paper appraises the quality of the built environment in a steadily urbanizing traditional settlement in Ogbomoso North Local Government, Nigeria using selected environmental quality indicators while necessary recommendations are put forward to rejuvenate sickening built environment.
Sweet potato is both a staple and a vegetable crop, containing a significant amount of proteins, provitamin A, B, and C and minerals such as Ca, Fe and Na. Both tuber and shoot can serve for human consumption, livestock feed and for the prevention of skin cancer, indicating the importance of this crop. The tuber is also used for the industrial production of starch, sugar and alcohol. Good quality sweet potatoes should be smooth and firm, with uniform shape and size, be free from mechanical damage, and have a uniform peel color typical of the variety. There are four U.S. Grades for sweet potato (U.S. Extra No. 1, U.S. No.1, U.S. commercial and U.S. No. 2), and grades are based on degree of freedom from defects (dirt, roots, cuts, bruises, growth cracks, decay, insects, and diseases), but also size and weight categories. Biofortification is technically feasible and breeding for micronutrient concentrations that can have biological impact, without compromising agronomic traits, has been demonstrated. There are three methods of breeding 1st Collecting, evaluating, and selecting from the local germplasm. 2nd Importing cultivars that have been bred in other parts of the world and evaluating them under your conditions.3rd breeding cultivars in your own Programme.