Tourism Service Quality Affecting the Satisfaction of Foreign Tourists: A Case Study Of Ho Chi Minh City (Published)
In recent years, there is competition among tourist destinations that has been very drastically. This competition of service quality has forced destinations to restructure to increase their competitive and to attract tourists. Therefore, the study goal is to find out the determinants affecting the satisfaction of foreign tourists in Ho Chi Minh City (HCMC). The researchers surveyed 600 foreign tourists who are visiting HCMC destinations and answered 29 questions but sample size of 565 samples processed. The data collected from June 2019 to December 2019 in HCMC. Simple random sampling technique. Cronbach’s Alpha and the exploratory factor analysis (EFA) analyzed and used for Structural Equation Modelling (SEM) technique. Foreign tourists’ responses measured through an adapted questionnaire on a 5-point Likert scale. Finally, the finding of the study has tourism service quality factor which affecting the satisfaction of foreign tourists in HCMC with significance level 0.01.
Tutors’ Perception about Teacher Trainees’ Appraisal of Tutors’ Performance as Part of Quality Teaching and Learning in the Colleges of Education in Ghana (Published)
The study intended to explore the perception of the college tutors about the performance appraisal of tutors by the student teachers as part of quality teaching and learning in the Colleges of Education in Ghana as well as improving the tutors’ performance and development. . Sixty seven (67) tutors were randomly selected from three Colleges of Education to constitute the sample for the study. A questionnaire was used to collect data for the study. The study found that college tutors generally acknowledged the relevance of performance appraisal to their job goals and development. Secondly, college tutors perceived performance appraisal feedback as irregular and unconstructive and did not reflect their actual performance. Thirdly, college tutors perceived the performance appraisal processes as being unfair because they were left out in the discussion of the assessment procedures claiming that performance appraisal by the student teachers alone is not enough, Fourthly, college tutors perceived that the student teachers judgment were affected by hallo and horn effect. Last but not least, college tutors somehow did not take their performance appraisal by the student teachers alone very seriously. It was recommended that assessment procedures and items leading to appraising the performance of the college tutors should be discussed with them to enable them state their positions openly in order to satisfy their needs. Also, there should be the need for triangulation of the assessment processes leading to appraising the performance of the college tutors to ensure checks and balances as well as validity of the results. Finally, performance appraisal feedback should be made regular, constructive, fair and useful to enable college tutors receive and support the programme as genuinely helping them to improve their performance and development.
This work looked at the availability of educational resources for quality assurance in secondary schools. Educational resource is seen as the physical, material, human and financial inputs in the teaching-learning process. Quality is viewed as an accepted standard measure by which product are judge as fine enough for consumption. Quality assurance is termed as the processes and actions through which the quality of secondary education is maintained and developed. The work also examined the need for quality assurance in secondary schools, strategies for establishing quality assurance in education, quality assurance measures put in place to guarantee finesse of product, availability of facilities, instructional materials, human resources and financial resources that brings about quality assurance in secondary schools. The work revealed that physical facilities, teaching and non-teaching staff as well as instructional materials were highly insufficient. The study further revealed that annual subvention to schools was less than the amount required for the administration of the schools. Based on these findings, the work concluded that quality assurance in secondary schools is crippled by insufficient educational resources. Therefore, the work suggested among others that; government should increase the annual subventions to schools, parent teachers’ association and old students’ association should also be involved in the funding and maintenance of the school facilities, the ministry of education should have a unit whose duty is to monitor the funds available to avoid misappropriation.
Relationship between Quality Signals’ Credibility, Trust in Food System Actors, Perceived Quality and Intention to Buy (Published)
This paper investigates the relationship between brands/certification labels credibility, trust in food system actors, perceived quality and intention to buy food products. The sample, consists of a total of 317 rice consumers who purchase rice from modern retail outlets in cities of Saint-Louis, Thiès and Dakar. Data are collected through questionnaire and analyze through descriptive statistics, Pearson correlation coefficient, and an approach based on Ordinary Least Squares Regression and the Bootstrap Method. Brands and certification labels, considered here as two types of quality signals, are seperately studied. Findings indicate that brands/certification labels credibility has a direct and positive influence on intention to buy food products that have these types of quality signals. In addition, this relationship is mediated, both seperately and together, by trust in food system actors who issue these types of quality signals and perceived quality of these food products. A significant difference is found in the comparison to reveal the more powerful mediating variable in terms of mediation effect. The overall model for each type of quality signal is significant.
Entrenching Quality Educational Output through Teachers’ Professional Ethics of Social Justice and Confidentiality (Published)
The study examined the entrenchment of quality educational output through teachers’ professional ethics of social justice and confidentiality in federal universities, South-South Zone of Nigeria. Two research questions were raised, and two hypotheses were formulated to guide the study. The correlational research design was used for the study. The population of the study comprised 6,305 teaching staff and 32,613 graduating students in the 2014/2015 and 2015/2016 academic sessions distributed into the six federal universities in South-South Zone of Nigeria. Purposive and simple random sampling method of balloting were used to select 1,275 (20%) teaching staff and 3,517 (10%) students. Two instruments titled “Ethics of Social Justice and Confidentiality Questionnaire (ESJCQ)”, and “Graduate Educational Output Checklist (GEOC)” were used for data collection. The reliability co-efficient of ESJCQ was determined using the Cronbach Alpha Analysis and a reliability index of 0.87 was obtained. Coefficient of R value and R2 were used to answer the research questions, while the f-value of Simple Linear Regression Analysis was used to test the hypotheses at 0.05 level of significance. The findings of the study revealed that the quality of educational output in Nigerian South-South federal universities can be entrenched by teachers’ adherence to the ethics of social justice and confidentiality. Based on the findings of this study, it was recommended that, teachers and administrators should face 21st century demands and adapt to tough academic and fiscal challenges by understanding the power of relational confidentiality and trust as an instructional tool for improving student performance. Furthermore, Institutional leaders and stake holders should ensure that teachers’ professional development programmes focuses on enlightening teachers on how to integrate equity, activism, fairness, justice and the elimination of oppression in order to positively impact students’ educational output.
Saving deposits have a very important meaning to the bank because it is the basis for the bank to bring profits through investments, loans, reserves… Therefore, it is important for commercial banks to ensure maximum customer satisfaction with the services that the bank provides. The study objective is to find out the determinants affecting the deposit service quality of Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) in Can Tho City. The researchers surveyed 350 customers using deposit services of BIDV answered 28 questions but 331 customers processed. The primary sources of data collected from July 2018 to April 2019 in Can Tho City. Simple random sampling technique. The Data analyzed Cronbach’s Alpha and the exploratory factor analysis (EFA), which used for multiple linear regression and using partial least squares method. Customers’ responses measured through an adapted questionnaire on a 5-point Likert scale. In addition, the findings of the study have six factors affecting the deposit service quality of BIDV in Can Tho city with significance level 0.05.
External Audit and Quality of Accounting and Financial Information in Cameroonian Companies (Published)
In the present economic and financial context of internalisation of commercial transactions and investments, benchmarks in the quality of financial and accounting information within a company are sought by the various stakeholders with quality and reliable financial information being the main factors of concern. Given its geographical setting and the fact that most Cameroonian companies are not listed, this study adopts a new approach to investigate the contribution of external audit in improving the quality of accounting and financial information produced by unlisted companies like Cameroon. To achieve, data were gathered through a survey on a sample of 52 employees of companies in Cameroon. Linear regression and the one factor ANOVA analysis were used to test the research hypotheses. The results indicate that the auditor’s field of specialisation did not reduce manipulation of accounting and financial information, but that the auditor’s mandate duration and the auditor’s reputation have a significant influence on the quality of accounting and financial information.
Factors Influencing the Quality of Translation (Published)
The quality of translation depends on a number of factors, some of which, may be beyond the researcher’s control. In those cases, where the researcher and the translator are the same person the quality of translation is influenced by many factors which are very important in quality of translation. This study aims at investigating the different factors influencing the quality translation. The study also aims at identifying these factors, showing the kind of these factors, introducing factors in details. The quality of translation is influenced mainly by three factors: the competence, the autobiography and what called the material circumstances of the translator, that is the position the translator holds. For these purpose, research questions are posed. This study of the Investigating factors influencing the quality of translation, shedding light on the nature of these factors, as well as the nature of evaluating these the influencing of the factors. Translator must have knowledge of the language and the culture of the people under study and fluency in the language.
This paper examines the basis for quality assurance of secondary education in Nigeria. In fact, Nigeria is populous in Africa, but the problem of quality secondary education confronting standard of education in Nigeria. It was discovered that the products were poor quality, the poor quality was however, as a result of the multifaceted problems bedeviling the system in Nigeria such as inadequate funding, inadequate facilities, low morale of teachers, poor supervision of schools and frequent changes in educational policies. The roles of the principal in meeting these challenges were examined as the chief executive who manages the school finance and who can use his ingenuity to raise fund to complement government efforts, provision and maintenance of physical facilities, principal as a curriculum and instruction supervision, a motivator and a change facilitator. It was there recommended that modern day principal should be knowledgeable, professionally competent and resourceful. It was again recommended that government should make provision for sponsoring principals and organizing conferences for them to serve as a means for professional growth.
Improving Training Quality of Vietnam Private Universities: A Case of Lac Hong University in the Context the International Integration (Published)
The objective of the study is to analyze the key factors affecting the training quality of Lac Hong University in order to meet the context of international integration in Vietnam. Based research results, the researcher has the managerial implications for improving the training quality of Lac Hong University (LHU) in Dong Nai province. This is one of the most important roles to develop LHU and enhance the measurement scale as well as the theoretical model illustrated to the relationship between the key factors and the training quality. The official quantitative studied with a sample of 500 students studying at LHU. The data collected from June 2016 to May 2018 and random sampling technique. The Data analyzed Cronbach’s Alpha and the exploratory factor analysis (EFA) which used for multilinear regression. The tested results have the key factors affecting the training quality of Lac Hong University with significance level 0.01 based on 475 samples and 25 samples lacked information.
The Dynamics of Inflations in Nigeria as They Impact on the Environmental Quality of Enugu, Nigeria (Published)
The dynamics of inflation in Nigeria have affected various sectors. This paper sets out to examine how core and non-core (food) inflations in Nigeria have affected the environmental quality of Enugu Metropolis. Factor Analysis was used to reduce the various environmental quality variables into single factor score known as the ‘Y’ variable. The inflation rates of core and Non-core inflations in Nigeria for various years were used as the inflation variables (X1 and X2 respectively). The environmental quality variable was the dependent variable while inflation variables served as independent variables. Multiple linear regression was used to establish the relationship between the environmental quality variable and core and Non-core inflation variables. The results showed that in the coefficient of determination, adjusted r2 = 0.958, indicating that 95.8% variation in the dependent variable (environmental quality) can be predicted from the independent variable (Core and Non-Core inflations). The environmental quality of Enugu metropolis was negatively impacted by the changes in core and Non-Core inflations in Nigeria. Encouragement of residential property development in various dimensions among others has been recommended to help ameliorate the situation.
The Impact of Perceived Value, Quality, and Loyalty on Purchase Decision in the Accessories Department: Study on Saudi Females (Published)
The main purpose of this research is to study and investigate the impacts of perceived value, quality, and loyalty on the purchase decision. Furthermore, to understand the mediator impact of brand trust between the relation of consumers’ perceived value and the purchase decision. This research contains a study that is considered as an empirical study that follows a quantitative method and probability sampling technique. The questionnaire was conducted using internet-based survey where the sample includes random Saudi females living in Riyadh. The study shows that loyalty and quality have significant statistical impacts on the decision making. On the other hand, it shows that perceived value, has an influence on the brand trust but not on the purchase decision.
Studying the Training Quality and Students’ Satisfaction towards the Fourth Industrial Revolution: A Case of Lac Hong University (Published)
The 4.0 Industrial revolution has grown tremendously throughout the world affecting all sectors and fields of social life. Besides, the training of knowledge and skills for employees is also very different. Previously, LHU trained in-depth technical a branch, but now the boundaries between the branches are becoming increasingly blurred and interdisciplinary tendencies have become associated with information technology becoming popular. Therefore, the article objective is to study the training quality and students’ satisfaction towards the industry 4.0 at Lac Hong University, Dong Nai province, Vietnam. The research results surveyed 400 students who are studying at LHU and answered 20 questions. The primary sources of data collected from July 2017 to March 2018 at LHU and simple random sampling technique. Hard copy distributed among 7.000 students of LHU. In addition, the researchers have statically results about the training quality and students’ satisfaction.
The interactions between man and environment determine both the quality of environment and as well as the quality of life that man lives. The feedback mechanisms of the interactions between man and environment are directly proportional. The increase in the number of urban dwellers is no more novel as over 50% of the world population resides in urban centers. This continuous and accidental increase in the number of urban dwellers with respect to their actions in the environment has played significant roles in the depletion of the quality of the environment. Since human health or wellbeing depends on the quality of his immediate environment, the focus on environmental quality emerged as a key area for research in urban and regional planning. This paper appraises the quality of the built environment in a steadily urbanizing traditional settlement in Ogbomoso North Local Government, Nigeria using selected environmental quality indicators while necessary recommendations are put forward to rejuvenate sickening built environment.
Sweet potato is both a staple and a vegetable crop, containing a significant amount of proteins, provitamin A, B, and C and minerals such as Ca, Fe and Na. Both tuber and shoot can serve for human consumption, livestock feed and for the prevention of skin cancer, indicating the importance of this crop. The tuber is also used for the industrial production of starch, sugar and alcohol. Good quality sweet potatoes should be smooth and firm, with uniform shape and size, be free from mechanical damage, and have a uniform peel color typical of the variety. There are four U.S. Grades for sweet potato (U.S. Extra No. 1, U.S. No.1, U.S. commercial and U.S. No. 2), and grades are based on degree of freedom from defects (dirt, roots, cuts, bruises, growth cracks, decay, insects, and diseases), but also size and weight categories. Biofortification is technically feasible and breeding for micronutrient concentrations that can have biological impact, without compromising agronomic traits, has been demonstrated. There are three methods of breeding 1st Collecting, evaluating, and selecting from the local germplasm. 2nd Importing cultivars that have been bred in other parts of the world and evaluating them under your conditions.3rd breeding cultivars in your own Programme.
This study rated neighbourhood quality indicators by residents of old Port Harcourt Township in Port Harcourt municipality, Nigeria. Neighbourhood indicators were studied in situ without experimental manipulation and at one period in time, i.e. the study adopted a passive-observational research design. The study utilized both secondary and primary data sources. Primary data were collected using face-to-face administration of a largely pre-coded household questionnaire, to a probability sample of 193 respondents, drawn from the 2 communities. Data analysis was based on responses from 193 questionnaires retrieved and the univariate analytical method was adopted. The study found that large percentage of residents reported a negative rating of neighbourhood quality indicators such as waste collection and disposal, safety of lives and property, fire stations, cleanliness of the neighbourhood, residential planning, government provision of housing for the poor, hospitals/clinics, recreational areas, maintenance of streets, aesthetic condition, noise level and the neighbourhood condition. Residents rated markets adequate and fire hazards low. The study concluded that majority of the residents rated neighbourhood quality indicators inadequate. The study recommended that government should intervene in these areas to improve the neighbourhood quality to achieve sustainability.
The Impacting of the Accounting Environment Affecting the Quality of the Accounting Information (Published)
Nowadays, enterprise accounting plays a very important role in providing accounting information for the management and operation of enterprises, which is the basis for making economic decisions and managing the business owners. Besides, accounting information also supplies for the stakeholders such as state management agencies, business partners, investors, etc. Understandably, the information and accounting data presented in the financial statements must be clear and easy to understand for the users. The user here is understood to be a person with an understanding of business, economics, finance, accounting at an average level. Information on complex issues in the financial statements must be explained in the explanatory note. The objective of the study is to find out the factors affecting the quality of accounting information. The study results showed that there were 200 persons who are the accountants in Vietnam who interviewed and answered about 13 questions. Data collected from March 2017 to December 2017 for accountants in Vietnam. The paper had been analyzed KMO test, Cronbach’s Alpha and the result of KMO analysis which used for multiple regression analysis. Accountants’ responses measured through an adapted questionnaire on a 5-point Likert scale (Conventions: 1: Completely disagree, 2: Disagree, 3: Normal; 4: Agree; 5: completely agree). Hard copy and online questionnaire distributed among 1.000 accountants in Vietnam. The research result showed that three components affecting the quality of the accounting information in Vietnam with significance level 5 percent. The research results processed from SPSS 20.0 software.
An Analysis of English Teaching Material Quality According to the English Teachers’ Response in Aceh Besar, Indonesia (Published)
The implementation of a new paradigm in the form of learning materials adopted from the outside and adapted in schools, requires the students and the teachers to change their teaching and learning behavior. Some teachers in Aceh Besar have several weaknesses in teaching. The weaknesses have not been able to get the target and introduce the wealth of the region in Aceh Besar to the students. The different learning needs are based on geographical, ethnographic, and characteristic factors of local wealth. . The results obtained are the interactive materials based on local wisdom of Aceh through a scientific approach are feasible to apply for class VII SMP in Aceh Besar District. In the next stages TPM and TPP cooperate in doing the research outcomes such as publications in international journals, inter-related proceedings of textbooks with ISSN and other targets.
The present study aimed to shed some light on the quality of education and its pre-conditions according to Ibn –Khaldun through connecting his philosophy to the contemporary studies on one hand, and to the present situation in today’s schools. To achieve these objectives, the qualitative approach was employed through using the content analysis method to analyze Ibn-Khaldun’s Muqaddimah so as to elicit the most relevant and recent educational trends in this renowned book. The researcher concluded with the idea that Ibn –Khaldun was able to found a clear pedagogical philosophy when he set major pre-conditions for learning which in turn leads to minor pre-conditions that work together to enhance learner’s endowment and talent that contribute to learning. Furthermore, the content –analysis of Al- Muqaddimah revealed that Ibn-Khaldun provided educational procedures and concepts that paved the way for the modern educational theories relevant to methods of teaching and educational psychology which in turn contributed to the recent improvement in today’s educational system.
This study rated neighbourhood quality indicators by residents of old Port Harcourt Township in Port Harcourt municipality, Nigeria. Neighbourhood indicators were studied in situ without experimental manipulation and at one period in time, i.e. the study adopted a passive-observational research design. The study utilized both secondary and primary data sources. Primary data were collected using face-to-face administration of a largely pre-coded household questionnaire, to a probability sample of 193 respondents, drawn from the 2 communities. Data analysis was based on responses from 193 questionnaires retrieved and the univariate analytical method was adopted. The study found that large percentage of residents reported a negative rating of neighbourhood quality indicators such as waste collection and disposal, safety of lives and property, fire stations, cleanliness of the neighbourhood, residential planning, government provision of housing for the poor, hospitals/clinics, recreational areas, and maintenance of streets, aesthetic condition, noise level and the neighbourhood condition. Residents rated markets adequate and fire hazards low. The study concluded that majority of the residents rated neighbourhood quality indicators inadequate. The study recommended that government should intervene in these areas to improve the neighbourhood quality to achieve sustainability