An Empirical Study of the Influence of Perceived Organizational Support, Leader Member Exchange and Proactive Personality on Turnover Intention and Innovative Work Behavior: The Mediating Role of Employee Engagement (Published)
Purpose: The authors investigate employee engagement at work for employees as the mediating mechanism for the influence of perceived organizational support, leader member exchange, and proactive personality on turnover intention and innovative work behavior. It critically reflects on the issue of employee engagement to develop the theoretical model of this study and provide empirical evidence to explain the link between perceived organizational support, leader member exchange, proactive personality, employee engagement, innovative work behavior and turnover intention with the aim of increasing the levels of engagement in the workplace, lowering the turnover intention and increasing creativity and innovative work behavior. Design/methodology/approach: Data is collected from 142 employees and managers in Saudi context, and statistical analysis is performed on SPSS 28 and Mplus 8.7, conduct CFA and structural equation modeling. Findings: The results are concluded by the quantitative approach to investigate the relationships under this study. Findings confirm the impact of mediation of employee engagement in the effect of perceived organizational support, leader member exchange and proactive personality on innovative work behavior and turnover intention. The mediation of employee engagement in the effect of perceived organizational support, leader member exchange and proactive personality on turnover intent is a negative correlation. Originality: A theoretical framework is proposed whereby the model is evaluated with SPSS and structural equation modeling. This study contributes to the literature regarding the struggle of disengagement in the workplace and its implications for management.
Citation: Maha Khan and Suad Dukhaykh (2022) An Empirical Study of the Influence of Perceived Organizational Support, Leader Member Exchange and Proactive Personality on Turnover Intention and Innovative Work Behavior: The Mediating Role of Employee Engagement, Global Journal of Human Resource Management, Vol.10, No.4, pp.32-59
The Effects of Job Crafting On Employee Retention: The Mediating Role of Proactive Personality (Published)
This study attempts to explore how job crafting affects the employee retention and whether this relationship is mediated by proactive personality of employees. Three types of job crafting such as task, relational and cognitive crafting have been selected as independent variables, proactive personality as mediating and employee retention as dependent variable. This study was conducted on 405 employees from Bangladesh and primary data has been collected through a structured questionnaire. Descriptive statistics, bivariate correlation and multiple regression analysis have been conducted to know the interplay among these variables. The study found that task, relational crafting and proactive personality has significant influence on employee retention. Conversely, cognitive job crafting reveals negative relation to employee retention. Moreover, creating meaningful scope of work and relational environment with others at workplace are the mostly preferred factors came out from this survey than the cognitive work behaviour.
PROACTIVE PERSONALITY AND ENTREPRENEURIAL INTENTION: EMPLOYMENT STATUS AND STUDENT LEVEL AS MODERATORS (Published)
The study investigated the predictive relationship between proactive personality and entrepreneurial intention and the extent to which such a relationship was moderated by working status and level of student among 270 undergraduate students from three universities in Ghana. A descriptive correlational research design was used to investigate the problem in the study. Questionnaire was used to extract information from the participants. Confirmatory factor analysis via principal component method was used to determine the acceptability of each item on proactive personality and entrepreneurial intention scales. The result showed that all the items exceeded the acceptable threshold for retaining items for statistical analysis. Pearson correlation and hierarchical multiple regression tests were used to test the hypothesized relationships. Proactive personality was significantly and positively associated with entrepreneurial intention. Employment status and level of student related significantly with proactive personality and entrepreneurial intention. It was observed that employment status significantly moderated the relationship between proactive personality and entrepreneurial intention with the interactive model accounting for 10% of the total variance in entrepreneurial intention. However, student level did not significantly moderate the relationship between proactive personality and entrepreneurial intention with the interactive model accounting for only 0.3% of the total variance in entrepreneurial intention. The findings were consistent with the personality theory of entrepreneurship. The implications and limitations of the study have been discussed
THE EFFECTS OF SALESMAN PERSONALITY ON SALES PERFORMANCE OF INTERNET SERVICE PROVIDER IN THE TELECOMMUNICATION INDUSTRY: ZIMBABWEAN PERSPECTIVE (Published)
Generating income and revenue are the primary roles of sales personnel. Whilst management has paid particular attention in training and developing the sales personnel, they seem to negate the profound impact of the personality of the sales person. Given the same sales tools, level of education, and propensity to work, some salespeople succeed where others fail (Martin 2011). The evidence suggests that the personalities of these truly great salespeople play a critical role in determining their success. Some salespeople succeed where others are failing. Why do some sales people succeed where others fail? The research therefore examined the effects of self efficacy, locus of control, and proactive personality in determining sales performance in the telecommunication sector internet service providers (ISP’s) in particular.