Mitigating stakeholder conflicts in Nigerian tertiary institutions: The Ignatius Ajuru University and Captain Elechi Amadi Polytechnic examples (Published)
Several crises in tertiary institutions in Nigeria have been traced to poor policy communication, stakeholders’ rejection of decisions or the management of conflicts. However, while some tertiary institutions in the country often encounter internal crises, the Ignatius Ajuru University of Education and Captain Elechi Amadi Polytechnic have remained relatively calm. This study investigated the communication flow patterns and decision-making approaches of these institutions, especially since conflicts and crises in many campuses in Nigeria have been linked to poor policy communication or disagreements arising from decisions. Among other objectives, the study investigated the structures that encourage participatory decision-making in Ignatius Ajuru University of Education and Captain Elechi Amadi Polytechnic. The study was anchored on the Stakeholder theory. The descriptive survey research design was used to study a population of 21, 089 from which a sample size of 375 was drawn. Findings of the study showed that the authorities of Ignatius Ajuru University of Education and Captain Elechi Amadi Polytechnic involve staff and students of the institutions in decision-making through designated participatory structures. It was also found out that participatory decision-making mitigated stakeholder conflicts in the institutions. The study recommended, among other things, that the authorities of tertiary institutions in Nigeria should create and sustain structures that enhance wider stakeholders’ participation in decision-making in order to mitigate the occurrence and escalation of stakeholder conflicts.