The study investigated the relationship between human capital development and organizational innovation in Nigerian banks. The objectives of the study was to ascertain the extent to which human capital development impacts on organizational innovation measures such as product, process and market innovation. A cross-sectional survey was conducted on 217 top and middle level management staff of 17 identified banks in Rivers, Bayelsa and Delta state, using purposive sampling. Descriptive data were generated from the questionnaire and the Spearman’s Rank Order Correlation Coefficient was deployed to test the hypotheses, aided by the Statistical Package for Social Sciences version 22. Results indicated a positive and significant relationship between human capital development and organizational innovation. Thus, findings revealed that higher levels of human capital development are associated with increase in organizational innovation. Based on the findings, it was concluded that Nigerian banks will harvest innovation benefits if they develop their human capital. This study therefore recommends that organizations should invest in human capital development programs.
The Impact of Knowledge Management Strategies, Operations, and Processes on Organizational Innovation (Published)
This paper evaluates the importance of knowledge management in enhancing innovation in the hospital sector in Beirut area. On this emerging economy, organizations are more aware of developing knowledge for a reason to be comparative in the market and gain a sustainable competitive advantage. (Association of Marketing, Bancario, Argentine, 2000).Information and knowledge become an essential resource for all businesses. It is considered a vital concept and process in conducting any business.In this paper, I conduct a study of the importance of knowledge management in achieving innovation and development in the hospital sector. This study consists of two parts: theoretical and practical. In the first part, I try to address the concept of knowledge management, learning, and innovation in general by discussing the processes of knowledge management and the authors’ point of views. Then, in the second part, I establish a questionnaire survey about this topic, and I distributed in different hospitals in Beirut. As a result of my study, I realize that knowledge management, in general, is not a priority issue for the selected hospitals, and the relationship that exists between knowledge management and innovation is moderate, and this means that knowledge management in these hospitals is not the main reason for innovation. For this reason, hospitals must care more about knowledge management and must recognize that it is an essential part to reach innovation, development, and survival.
The Role of Intellectual Capital in Achieving Organizational Innovation Study of the Case of “Ain Touta” Cement Company, Algeria (Published)
The study aims to investigate the role of intellectual capital with its three dimensions: (human capital, structural capital and customer capital ) in achieving organizational innovation, by studying the case of “Ain Touta” cement company at the province of Batna in Algeria. To reach this objective, we have designed a questionnaire composed of 30 expressions, and adopted 50 samples of the statistical community consisting in permanent workers at the company. In order to analyze the obtained data, we have used many statistical methods through which the study found a set of results, most notably, the existence of strong correlation and positive impact between intellectual capital with its (three) dimensions and organizational innovation in “Ain Touta” Cement Company, province of Batna, Algeria. The study concluded with a set of recommendations whose the most important are: increasing interest to intellectual capital because it is one of its most valuable assets, as well as the need to tend towards customers by knowing their propositions, listening to their grievances, working to resolve them in order to gain their satisfaction, and developing a relationship with them, in addition to adopting the principle of authority delegating to administrative levels, to let workers gain confidence in their abilities to make decisions and solve their problems