Tag Archives: Organization

The Effects of Organizational Structure on the Performance of Organizations (Published)

An organization can be likened to a building whose strength is determined by the structure and frames which holds it. The structure is the manner in which interrelated elements (resources) are arranged so that the building can be stable, resist stress and it provides the right form. To this end, for the performance of an organization to be effective, it is important to understand the right manner in which interrelated elements (structure) in the specific organization is arranged. To measure the performance of the organization, dependent variables such as sales, profit, and customer satisfaction will be considered. Also, the study utilized independent variables centralization and formalization organizational structures. This is to show the effects of the dependent variables on the independent variable. The research adopted quantitative design and applied mono method which brought about numerical data generated from questionnaire administered. The population of this study comprises of all staff of Covenant Micro Finance Bank as well as the customers of the banks. Total sum of 354 sample size comprising of both employees (51) and customers (303) of Covenant Micro Finance Bank is the sample size. The propositions assumed for this study are that: there is no relationship between organizational centralization and organizational customer satisfaction, there is no relationship between organizational centralization and organizational profit, there is no relationship between organizational formalization and organizational customer satisfaction and that there is no relationship between organizational formalization and organizational profit. Also, among the secondary data collected are views of various management researchers. As a result of the primary and secondary data collected, the study recommends that organizations should adopt decentralization structure and reduce formalization in the work place.

Keywords: Decentralization, Organization, Organizational Performance, Organizational structure, formalization.

Organization and Management of Early Childhood Education Program: An Evaluation on Subur Sejahtera Kindergarten, Kendari, Indonesia (Published)

The objective of this research is to describe the implementation of early childhood education program (ECEP) at Kindergarten of Subur Sejahtera Kendari, Indonesia. This research uses qualitative method, with Context, Input, Process and Product (CIPP) model evaluation design adopted from Daniel Stufflebeam (2003). The results of the study indicate that: (1) the context component covering the legal basis of the program has been fulfilled; (2) the input components that include human resources in the form of teachers and staff have been fulfilled, with appropriate academic qualifications, and adequate facilities and infrastructures; (3) the learning process implementation component has shown sufficient circumstances in accordance with those required in the national curriculum; and (4) product components covering output and outcomes are in good category. Thus, it can be concluded that the implementation of ECEP at Subur Sejahtera Kindergarten, Indonesia is in accordance with national standards of early childhood education. The suggestions that can be put forward are: (1) the competence of the kindergarten teachers still need to be improved; (2) the quality of teaching and learning process need to be improved; and (3) the teaching and learning process need to be managed more effectively by taking into account the developmental aspects required in accordance with national standards of education.

Keywords: Early Childhood Education, Management, Organization, Output, input.

Job Satisfaction to Enhance a Commitment of Employees’ Organization at Dream Tour and Travel Company (Published)

A commitment of employees in an organization plays a very important role to bring the company successfull. Therefore, this research aims to analyze a job satisfaction to increase employee’s organization commitment at the Dream Tour and Travel Company. Variables are job satisfaction and organization commitment. Data was collected from 70 employees using organization commitment and job satisfaction scale, then analyzed by multiple regression analysis technique. The result of multiple regression analysis shows the value of significancy (p-value) was 0,000 at significant level p<0,05 means that job satisfaction can increase organization commitment. The categorization found out that job satisfaction and organization commitment were on medium level. The analysis reveals that job satisfaction can increase commitment organization. This paper may benefit staff of the company by encouraging more their jobs and may help them in their personal growth and development.

Keywords: Commitment, Company Successful, Company., Employees, Job Satisfaction, Organization, Psychology

The Application of Chaos Management Theories in Organization (Published)

Since the formation of the primary basis of the management in organizations and the formation of the governance of organizational bureaucracies until now with the goal of increasing production efficiency, various theories have been provided under the influence of different scientific paradigms. At the beginning of the 20th century two important paradigms i.e. Newton paradigm and chaos paradigm seriously influenced all organizational theories and patterns.  In classic theories of order, stability and consistency were considered as organization’s inseparable features. In organic theories an organization becomes ill or sick like a live organ; so for cure it some changes must be made. Among these theories complex system and chaos theory is the basis of another paradigm which in addition to management area has affected other scientific areas by itself. The Complexity theory has this massage for the managers that the time of managing with the use of hierarchical (predetermined) goals or predetermined logic and precise controlling is over. Systems are continuously moving between different attractions (dynamic balance) in chaos and disorder conditions and sometimes a small change results in vast and basic changes in the system. For change management in complex and chaotic system, traditional methods are no more applicable and managers should learn the changes in these systems.

Keywords: Change Management, Chaos Management, Organization, Organizational Strategy

The 4.0 Industrial Revolution Affecting Higher Education Organizations’ Operation in Vietnam (Published)

The 4.0 industrial revolution (Industry 4.0) will affect almost every sector of the economy, but the degree of impact varies. The most influential are labor-intensive industries such as apparel and electronics. These are industries with hundreds or even thousands of workers, so there will be challenges when automation is increasing. In addition, a higher education organization’s success is influenced by factors’ operating in it’s internal and external environment; a higher education organization can increase it’s success by adopting strategies which manipulate these factors to it’s advantage. A successful higher education organization will not only understand existing factors but also forecast change, so that it can take advantage of change within the environments in which it operates. The study results showed that there were 150 persons who are the managers of higher education organization in Vietnam who interviewed and answered about 13 questions. Data collected from March 2016 to March 2017 for higher education organizations in Vietnam. The paper had been analyzed KMO test, Cronbach’s Alpha and the result of KMO analysis which used for multiple regression analysis. Managers’ responses measured through an adapted questionnaire on a 5-point Likert scale (Conventions: 1: Completely disagree, 2: Disagree, 3: Normal; 4: Agree; 5: completely agree). Hard copy and online questionnaire distributed among 1.000 managers of higher education organization in Vietnam. In addition, the exploratory factor analysis (EFA) results showed that there were three factors, which included of factors following human resource quality (X1), macro environment change (X2), technology capabilities (X3) with significance level 5 percent. In addition, all of three components affecting the higher education organizations’ operation in Vietnam with significance level 5 percent. The research results processed from SPSS 20.0 software.   

Keywords: High Tech, Higher Education, Industry 4.0, Internet, Organization

The 4.0 Industrial Revolution Affecting Higher Education Organizations’ Operation in Vietnam (Published)

The 4.0 industrial revolution (Industry 4.0) will affect almost every sector of the economy, but the degree of impact varies. The most influential are labor-intensive industries such as apparel and electronics. These are industries with hundreds or even thousands of workers, so there will be challenges when automation is increasing. In addition, a higher education organization’s success is influenced by factors’ operating in it’s internal and external environment; a higher education organization can increase it’s success by adopting strategies which manipulate these factors to it’s advantage. A successful higher education organization will not only understand existing factors but also forecast change, so that it can take advantage of change within the environments in which it operates. The study results showed that there were 150 persons who are the managers of higher education organization in Vietnam who interviewed and answered about 13 questions. Data collected from March 2016 to March 2017 for higher education organizations in Vietnam. The paper had been analyzed KMO test, Cronbach’s Alpha and the result of KMO analysis which used for multiple regression analysis. Managers’ responses measured through an adapted questionnaire on a 5-point Likert scale (Conventions: 1: Completely disagree, 2: Disagree, 3: Normal; 4: Agree; 5: completely agree). Hard copy and online questionnaire distributed among 1.000 managers of higher education organization in Vietnam. In addition, the exploratory factor analysis (EFA) results showed that there were three factors, which included of factors following human resource quality (X1), macro environment change (X2), technology capabilities (X3) with significance level 5 percent. In addition, all of three components affecting the higher education organizations’ operation in Vietnam with significance level 5 percent. The research results processed from SPSS 20.0 software.   

Keywords: High Tech, Higher Education, Industry 4.0, Internet, Organization

Customer Analysis within Balanced Scorecard (Published)

The paper considers theoretical aspects of the applied strategic customer analysis based on the on the balanced scorecard customer element developed by the author to be applied in the research process of the strategic organization distribution activity aspects and its sales management. The methodology of the research is the Balanced Scorecard concept (BSC) as well as the author’s applied strategic analysis concept. The applied strategic customer analysis is assumed to encompass comparative assessment, variances diagnostics and indicators forecast of the BSC customer element within the strategic customer goals. The author draws a conclusion that the applied strategic customer analysis is a new and sufficiently effective instrument to research strategic aspects of the organization distribution activity and to form an analytical support of the strategic sales management in the present-day environment.

 

Keywords: Applied Strategic Analysis, Balanced Scorecard., Management, Organization, Sales

Modern Structural Organization Theory: From Mechanistic Vs. Organic Systems of Burns & Stalker to Technology of Burton & Obel (Published)

Organization is a relatively young science in comparison with the other scientific disciplines. (Ivanko, 2013) Accounts of the growth of organizational theory usually start with Taylor and Weber, but, as Scott (1987) mentions, organizations were present in the old civilizations which goes back to Sumerians (5000, BC) and which experiences its maturation phase with Taylor, Fayol and Weber, continuing to come up to present with modern management methods and principles. The modern organization may be the most crucial innovation of the past 100 years and it is a theory which will never complete its evolution as the human being continues to exist. Understanding how organizations work has been the focus of scientists and scholars until the early part of the 20th century. Just as organizations have evolved, so to have the theories explaining them. These theories can be divided into 9 different “schools” of thought (Shafritz, Ott, Jang, 2005): Classical Organization Theory, Neoclassical Organization Theory, Human Resource Theory, or the Organizational Behavior Perspective, Modern Structural Organization Theory, Organizational Economics Theory, Power and Politics Organization Theory, Organizational Culture Theory, Reform Though Changes in Organizational Culture and Theories of Organizations and Environments. This introductory paper will concentrate on the modern structural organization theory and is divided as follows: The introduction talks about the developments of the organization and organization theory from its early stages with detailed definitions. In section 2, theoretical roots in other words literature review on the subject will be presented. At further section, by looking at the perspectives of the 9 pioneering people (Burns & Stalker, Blau & Scott, Walker & Lorsch, Mintzberg and Burton & Obel) main principles of the classical organization theory are presented one by one. Section 4 mentions strengths and weaknesses of the classical organizational theory and section 5 discusses and concludes the paper.

Keywords: Modern, Organization, Organization Theory., Structural

Classical to Modern Organization Theory (Published)

Organization is a relatively young science in comparison with the other scientific disciplines. (Ivanko, 2013) Accounts of the growth of organizational theory usually start with Taylor and Weber, but, as Scott (1987) mentions, organizations were present in the old civilizations which goes back to Sumerians (5000, BC) and which experiences its maturation phase with Taylor, Fayol and Weber, continuing to come up to present with modern management methods and principles. The modern organization may be the most crucial innovation of the past 100 years and it is a theory which will never complete its evolution as the human being continues to exist. Understanding how organizations work has been the focus of scientists and scholars until the early part of the 20th century. Just as organizations have evolved, so to have the theories explaining them. These theories can be divided into 9 different “schools” of thought (Shafritz, Ott, Jang, 2005): Classical Organization Theory, Neoclassical Organization Theory, Human Resource Theory, or the Organizational Behavior Perspective, Modern Structural Organization Theory, Organizational Economics Theory, Power and Politics Organization Theory, Organizational Culture Theory, Reform Though Changes in Organizational Culture and Theories of Organizations and Environments. This introductory paper will concentrate on the classical to modern structural organization theory and is divided as follows: The introduction talks about the developments of the organization and organization theory from its early stages with detailed definitions. In section 2, theoretical roots in other words literature review on the subject will be presented. At further section, by looking at the perspectives of the 29 pioneering people, main principles of the classical to modern organization theory are presented one by one. Section 4 discusses and concludes the paper.

Keywords: Classical, Modern, Organization, Organization Theory.

Classical Organization Theory: From Generic Management of Socrates to Bureaucracy of Weber (Published)

Organization is a relatively young science in comparison with the other scientific disciplines. (Ivanko, 2013) Accounts of the growth of organizational theory usually start with Taylor and Weber, but, as Scott (1987) mentions, organizations were present in the old civilizations which goes back to Sumerians (5000, BC) and which experiences its maturation phase with Taylor, Fayol and Weber, continuing to come up to present with modern management methods and principles. The modern organization may be the most crucial innovation of the past 100 years and it is a theory which will never complete its evolution as the human being continues to exist. Understanding how organizations work has been the focus of scientists and scholars until the early part of the 20th century. Just as organizations have evolved, so to have the theories explaining them. These theories can be divided into 9 different “schools” of thought (Shafritz, Ott, Jang, 2005): Classical Organization Theory, Neoclassical Organization Theory, Human Resource Theory, or the Organizational Behavior Perspective, Modern Structural Organization Theory, Organizational Economics Theory, Power and Politics Organization Theory, Organizational Culture Theory, Reform Though Changes in Organizational Culture and Theories of Organizations and Environments. This paper will concentrate on the very beginning theory namely classical organization theory and is divided as follows. The introduction talks about the developments of the organization and organization theory from its early stages with detailed definitions. In section 2, theoretical roots in other words literature review on the subject will be presented. At further section, by looking at the perspectives of the 15 pioneering people (Socrates, Smith, Owen & Babbage, McCallum, Towne, Watt, Metcalfe, Fayol, Taylor, Gantt, Gilbreths, Barth, Weber, and Gulick) main principles of the classical organization theory are presented one by one. Section 4 mentions strengths and weaknesses of the classical organizational theory and section 5 discusses and concludes the paper.

Keywords: Classical, Organization, Organization Theory.

Human Resource Theory: From Hawthorne Experiments of Mayo to Groupthink of Janis (Published)

Organization is a relatively young science in comparison with the other scientific disciplines. (Ivanko, 2013) Accounts of the growth of organizational theory usually start with Taylor and Weber, but, as Scott (1987) mentions, organizations were present in the old civilizations which goes back to Sumerians (5000, BC) and which experiences its maturation phase with Taylor, Fayol and Weber, continuing to come up to present with modern management methods and principles. The modern organization may be the most crucial innovation of the past 100 years and it is a theory which will never complete its evolution as the human being continues to exist. Understanding how organizations work has been the focus of scientists and scholars until the early part of the 20th century. Just as organizations have evolved, so to have the theories explaining them. These theories can be divided into 9 different “schools” of thought (Shafritz, Ott, Jang, 2005): Classical Organization Theory, Neoclassical Organization Theory, Human Resource Theory, or the Organizational Behavior Perspective, Modern Structural Organization Theory, Organizational Economics Theory, Power and Politics Organization Theory, Organizational Culture Theory, Reform Though Changes in Organizational Culture and Theories of Organizations and Environments. This introductory paper will concentrate on the human relations theory and is divided as follows. The introduction talks about the developments of the organization and organization theory from its early stages with detailed definitions. In section 2, theoretical roots in other words literature review on the subject will be presented. At further section, by looking at the perspectives of the 5 pioneering people (Mayo, Follett, Maslow, McGregor and Janis,) main principles of the classical organization theory are presented one by one. Section 4 mentions strengths and weaknesses of the classical organizational theory and section 5 discusses and concludes the paper.

Keywords: Human resource, Organization, Organization Theory.

Neoclassical Organization Theory: From Incentives of Bernard to Organizational Objectives of Cyert and March (Published)

Organization is a relatively young science in comparison with the other scientific disciplines. (Ivanko, 2013) Accounts of the growth of organizational theory usually start with Taylor and Weber, but, as Scott (1987) mentions, organizations were present in the old civilizations which goes back to Sumerians (5000, BC) and which experiences its maturation phase with Taylor, Fayol and Weber, continuing to come up to present with modern management methods and principles. The modern organization may be the most crucial innovation of the past 100 years and it is a theory which will never complete its evolution as the human being continues to exist. Understanding how organizations work has been the focus of scientists and scholars until the early part of the 20th century. Just as organizations have evolved, so to have the theories explaining them. These theories can be divided into 9 different “schools” of thought (Shafritz, Ott, Jang, 2005): Classical Organization Theory, Neoclassical Organization Theory, Human Resource Theory, or the Organizational Behavior Perspective, Modern Structural Organization Theory, Organizational Economics Theory, Power and Politics Organization Theory, Organizational Culture Theory, Reform Though Changes in Organizational Culture and Theories of Organizations and Environments. This paper will concentrate on theory named neoclassical organization theory and the paper is divided as follows. The introduction talks about the developments of the organization and organization theory from its early stages with detailed definitions. In section 2, theoretical roots in other words literature review on the subject will be presented. At further section, by looking at the perspectives of the 5 pioneering people (Simon, Selznick, Merton, Cyert and March) main principles of the neoclassical organization theory are presented one by one. Section 4 mentions strengths and weaknesses of the neoclassical organizational theory and section 5 discusses and concludes the paper.

Keywords: Neoclassical, Organization, Organization Theory.

Measures for Planning and Organisation of Wood Processing Activities in Industries to Eliminate Hazards (Published)

Many workers in wood processing industries such as furniture industries, veneer and plywood industries could be exposed to high levels of wood dust emanating from wood processing activities which could affect them in carrying out their various operations.The purpose of the study was to investigate the measures for planning and organisation of wood processing activities in industries to eliminate hazards.This study adopted a descriptive survey research design.The population of the study comprised all the 7,110 workers in wood processing industries in South-West Nigeria..Stratified random sampling technique was used to determine the sample of the study. Mean and standard deviation were used to interpret the data and answer the research questions while ANOVA test statistics was used to analyse the hypotheses.12 items were identified as measures for planning of wood processing activities while 13 items were obtained as the measures for organization of wood processing industries in order to remove hazards.There was no significant difference in the mean ratings of engineers, foremen and designers on the measures for planning of wood processing activities in industries to eliminate hazards. Based on the results, it was recommended among others that measures such as the identification of hazards that are associated with wood dust and other substances in wood based industries should guide the workers in planning for processing activities in order to eliminate hazards.

Keywords: Measures, Occupational Exposure, Organization, Planning, Record Keeping, Unseen Hazards

EFFECTIVE SELECTION AND ORGANIZATION OF INFORMATION RESOURCES IN SCHOOL LIBRARY (Published)

The paper provides an overview of some elements that are necessary for ensuring effective selection and organization of information resources in school library. It explained the meaning, importance and need for best practice in the selection and organization of information resources in school libraries and tied the effectiveness of the process to conformity with Ranganthan’s five laws of library science. The paper also highlighted some selection criteria and tools as well as some expected qualities of a selector. Recommendations on the way forward in achieving effective selection and organization of acquired information resources in school library were also itemized.

Keywords: Information resources, Organization, Ranganathan’s law, School library., Selection

PERCEPTION OF TEACHERS ON THEIR ATTITUDE TOWARD THE TEACHING OF ESSAY WRITING IN SECONDARY SCHOOLS IN ONUEKE EDUCATION ZONE OF EBONYI STATE (Published)

The purpose of this study was to explore perception of teachers on their attitude toward the teaching of essay writing in Onueke Education zone of Ebonyi State. Three research questions and a null hypothesis guided the work. Questionnaire was used as the instrument. A trial test was carried out and tested for reliability and a value of 0.75 was obtained from the test. The instrument was further subjected to face validation. Language teachers – English, Igbo and French totaling 374 drawn from 59 secondary schools served as the population and out of this number, 120 language teachers – 60 males and 60 females were selected using simple random sampling technique. All the responses on the three research questions indicated that although essay writing is very important in the intellectual development of students, yet most teachers’ exhibit non-challant attitude in teaching essay writing. These poor attitudes were discovered to be as a result of the complex nature of essay writing, high students/teacher population and non-motivation of teachers. The hypothesis showed that significance difference does not exist in the perception of both male and female language teachers. It was suggested that teachers should offer selfless services and take the teaching of essay writing very seriously using better instructional strategy. Also the government should motivate the teachers and employ more teachers to lessen the burden of language teachers.

Keywords: Essay, Organization, Perception, attitude, writing

THE IMPACT OF RECRUITMENT AND SELECTION CRITERIA ON ORGANIZATIONAL PERFORMANCE (Published)

This study investigates the impact of recruitment and selection criteria on performance using Fidelity Bank Plc, Lagos Nigeria as focal point. The analyses of 130 valid responses obtained through a questionnaire that was administered to randomly selected respondents revealed that recruitment and selection criteria have significant effect on organization’s performance (X2 = 35.723; df = 3; p<0.05). The more objective the recruitment and selection criteria, the better the organization’s performance (X2 = 20.007; df = 4; p<0.05).

Keywords: Human resource, Organization, Performance, Recruitment, Selection

EFFECT OF STRATEGIC MARKETING OF FINANCIAL SERVICES ON ORGANIZATION PERFORMANCE (Published)

This study focuses on the effect of strategic marketing of financial services on organization performance. The primary purpose of this study is to focus on the relationship between marketing strategies and banks performance. The research design adopted for this study was survey research design in which a sample was selected at random amongst the population of the study and used as respondents for the study. Questionnaires were used as an instrument of primary data collection. Stratified random sampling was used to select the sample. Simple percentages and frequency distributions together with Spearman’s rank correlation coefficient were used to analyze the data. The result of this study reveals that there is a significant positive relationship between the financial marketing services and profitability of First Bank of Nigeria Plc. Therefore, it is recommended that Banks should remove the communication gap that currently exists between the banks and their customers as most customers are not aware of the services rendered by their banks. Information can be provided through brochures, pamphlets, circular, adverts etc. The banks should devise ways of making it easy for customers to obtain information from banks.

Keywords: Financial Services, Marketing, Organization, Performance, Profitability, Strategic

NGO LAWS IN BANGLADESH: THE NEED TO HARMONIZE (Published)

In recent years, although the national Non-Government Organizations (NGO) have become vital items on the development agenda of the Bangladeshi government, however, there is still no single uniform law and authority for regulating and monitoring this sector. The current laws fail to regulate the operation of the sector and that is a big threat to the healthy growth of the organizations to serve the society. This paper will select, analyze and compare the existing statutory laws regarding the regulation of NGOs in Bangladesh. In addition, this paper will critically examine the inadequacies of the existing legal structure to specifically highlight the need to devise a legal framework that both facilitates the operational activities of an NGO and regulates its governance. Finally, the paper will recommend the framing of a modern uniform NGO law in Bangladesh that can commensurately serve the public. Qualitative and quantitative analytical research methods have been applied primarily; besides, a non-doctrinal method has also been applied in this paper

Keywords: Bangladesh, NGO, Non-Government, Organization, Regulation

PERCEPTION OF PERFORMANCE APPRAISAL AND WORKERS’ PERFORMANCE IN WEMA BANK HEADQUARTERS, LAGOS (Published)

Performance appraisal has increasingly become part of a more strategic approach to integrating human resource activities and business policies and may now be seen as a generic term covering a variety of activities through which organizations seek to assess employees and develop their competence, enhance performance and distribute rewards. The main objective of this study therefore, is to examine performance appraisal and worker’s performance. The study adopted the survey research design. A total of 150 research subjects were drawn from the target population using the stratified and the simple random sampling technique. However 120 copies of questionnaire were returned upon which the data analysis was based. This represents 85percent response rate. Chi Square method was used for testing the hypothesis. Some of the findings show that: there is a significant relationship between performance appraisal and worker’s performance; there is a significant relationship between performance appraisal and promotion exercise, and there is a significant relationship between performance appraisal and employees commitment to goals and objectives of the organization. The study recommends that for appraisals to yield the desired outcomes the Management should ensure that performance appraisal is carried out continuously, not only when it is time for promotion. The study also recommends that performance expectations and actual performance must be discussed often and regularly and raters must be adequately trained with modern techniques of rating periodically through organized workshops, debate and seminars.

Keywords: Objective., Organization, Performance Appraisal, Periodically, Worker’s Performance

The Constraints Faced by Staff in Effective Communication in Kenyan Public Universities (Published)

This study was conducted at Masinde Muliro University of Science and Technology.It was designed to investigate the constraints faced by Staff ineffective Communication in Kenyan public universities.The study specifically investigated the constraints faced by staff in effective communication in theKenyan Public Universities.Literature was reviewed in relation to the above stated objective. The study sample was drawn from MMUST and involved both academic and administrative staff. The sample size was one hundred and fifty two (152) which represents 77.6% of the target population. Stratified random sampling techniques based on the respondents job descriptions were used. The instruments for data collection involved use of questionnaires and information from secondary data materials for instance the University Act of 2007 and the employee survey findings of 2006. Data was analyzed using descriptive statistics. The major findings revealed that MMUST staff had experienced constraints in effectively communicating to other members of staff. The study identified the constraints faced by the MMUST staff in conveying messages citing lack of adequate working equipment and office space. The study therefore, recommended that MMSUT develops appropriate communication policies to curb the communication based problems affecting the university.

Keywords: Barrier, Channel, Constraints, Influence, Organization, Research, Teaching, communication