Tag Archives: non-verbal communication

Relationship between Verbal and Non-Verbal Communication Patterns and Adjustment of Married Teachers in Port Harcourt Metropolis (Published)

This study investigated the relationship between verbal and non-verbal communication patterns and marital adjustment of married teachers in Port Harcourt metropolis. Two research questions and two hypotheses were formulated for the study. Correlational research design was adopted for the study. The population for the study comprised all male and female married public secondary school teachers in Port Harcourt Metropolis, Rivers State. Simple random sampling and non-proportionate stratified random sampling techniques were used to draw the sample size of 400 respondents. Researchers developed questionnaire titled “Marital Communication Scale (MCS) and an adapted instrument titled Marital Adjustment Scale (MAS)” were used to gather data. The reliability coefficients of the instrument were 0.64and 0.70 respectively. Data collected were analysed using simple regression and multiple regressions for research questions, ANOVA associated with simple-linear regression and ANOVA associated with multiple regressions were used to test the hypothesis. Findings of this study revealed that verbal communication and non-verbal communication were significant predictors of marital adjustment among married public secondary school teachers in Port Harcourt Metropolis. It was recommended among others that Seminars could be organised for married public secondary school teachers in Port Harcourt Metropolis with the view to helping them communicate effectively and achieve adjustments at various levels in their marriages

Keywords: marital adjustment., non-verbal communication, verbal communication pattern

Towards effective communication between tour guides and intellectually disabled tourists: An exploratory study (Published)

The current study examines the potential contribution of tour guides’ communications to the vacation experience of intellectually disabled tourists. It investigates tour guides’ perception of different verbal and non-verbal communication methods and tour guides’ traits when interacting with this segment. The study assesses as well the effect of a disability awareness workshop on raising tour guides’ knowledge and awareness of specific communication needs of intellectual disabled tourists. A survey questionnaire was developed and then tested for reliability and validity using a sample of tour guides. EFA and CFA were used to identify factors and to assess model validity. SME was performed to test the hypothesized relationships. Results revealed that the disability awareness workshop has a significant impact on raising tour guides’ awareness of intellectually disabled tourists communication needs. Furthermore, the study shows that the non-verbal communication dimension with its two sub-constructs “Kinesics” and “paralinguistics and haptics”, had a considerable significant regression weight on the proposed model (Tour Guide Communication Competences TGCC). Accordingly, this study serves as an exploratory research that provides a better understanding of the communication needs of intellectually – disabled tourist experience. Conclusions and recommendations for further research are provided.

Keywords: intellectually-disabled tourists, non-verbal communication, personal and behavioral traits, tour guides, verbal communication