Tag Archives: Library Services

Utilisation of Web 2.0 Tools for Effective Library Services by Librarians in University Libraries in Southwest Nigeria (Published)

This paper examines utilisation of Web 2.0 tools for effective library services by librarians in University Libraries in Southwest Nigeria. Two hundred and three (203) copies which are (94%) were duly completed and found usable for this study. Questionnaire was used as instrument for data collection. The questionnaire was on types of Web 2.0 tools available, services available and influence of Web 2.0 use. Data obtained was analysed using descriptive statistics such as frequencies, percentages, mean, and standard deviation. Findings of the study revealed that 54% respondents indicated Youtube as the major type of Web 2.0 tools, followed by Facebook 50.5% and Twitter with 48% by librarians in University Libraries in Southwest Nigeria. Some of the recommendations were that Libraries management should provide internet access to staff and users of their libraries, and due to the dynamic nature of Web 2.0 tools, librarians need to keep themselves abreast of the new technology and remain relevant on their duties.

Keywords: Librarians, Library Services, Utilisation., university libraries, web 2.0 tools

Enhancing Library Services Delivery in the 21st Century in Africa: The Role of Cloud Technologies (Published)

The impact of technological advancements has been greatly felt in virtually every sphere of human society. Libraries are no exception to this trend and the need for libraries to embrace this change is pertinent to their survival. The new patronage of libraries and information centres are now more techno-savvy than the previous generation of library users. The preference for internet and web-based services has become more evident. Libraries and information centres now compete with rival agencies who provide similar and alternative services which have made users rely more on the alternatives provided by these agencies. With the changing information seeking behaviour of library patrons, libraries must consider alternative options to service delivery. The paper explores cloud services, the types and models, and the roles that cloud computing and technologies can play in enhancing library services in the 21st century.  Cloud computing was x-rayed, the roles were discussed at item level, benefits of cloud to libraries, and the implication to libraries and library and information professionals for service delivery.

Keywords: 21st Century., Cloud Technologies, LIS Professionals, Library Services, Service delivery

Methods and Channels of Acquiring Information Literacy among Students in Creating Awareness on Library Services: A Case of Margaret Thatcher Library, Moi University, Kenya (Published)

Academic libraries have a mandate of enhancing teaching and research missions of their parent institutions through provision of library services. The emergence of modern information and communication technologies (ICTs) has revolutionized functions and services of libraries all over the world. Technological developments have affected not only the format and sources of the information libraries use to provide reference services, but also where we provide references services. Libraries and their resources have partially moved to the virtual world of the internet. As a result, library patrons can access resources from outside of the physical library. This paper shares findings of a study which identified the different information literacy methods and channels through which information literacy was used to create awareness of library services at Moi University, Kenya. The study was conducted through case study design. The target population comprised 32 library staff and 10,470 students. A sample of 457 respondents was selected breaking down to 425 students and 32 library staff. Probability and non-probability sampling adopted for the sample selection. Data collection methods consisted of questionnaires and interviews. This study used a mixed approach method where Quantitative data were analyzed by use of descriptive statistics and presented in tables while qualitative data were analyzed thematically. The findings indicate that library users are aware of the library services available and its access has been made possible through knowledge of internet skills gained from lectures given, handbooks and Bibliographic aid. Social networking (Facebook, Twitter, Blogs and online videos) are some of the effective channels that were identified. It is recommended that academic librarians provide more instruction to students and faculty who seek information. That students should be guided always through the borrowing procedures and issuance of copies of the library guide be improved.

Keywords: Information Technology, Information literacy, Internet, Library Services