The Role of Knowledge Management Processes in Organizational Performance Applied Study in the Cement Company of “Ain Touta” (Published)
This research aims to identify the correlation and impact between knowledge management processes and organizational performance. To achieve this, it is relied on the key knowledge management processes, i.e., (knowledge diagnosis, acquisition, generation, storage, distribution and application). Organizational performance is expressed by the following focuses: (Growth and learning, internal processes, customer focus). The research was carried out at the Cement Company of “Ain Touta”, province of Batna, Algeria. The necessary data were obtained by a questionnaire prepared for this purpose. Many statistical methods were used, including Pearson correlation coefficient to measure the correlation between variables, T-test to determine the significance of this correlation, regression analysis, F-test to determine the significance of the regression equation, and R2 to explain the effect of independent variables on the dependent variable (organizational performance). The findings of the study are identical to the hypotheses. It is found that there are significant strong correlation and effect on all the focuses of knowledge management processes with the dependent variable “organizational performance”, through which a set of recommendations are presented.
The Impact of Knowledge Management Strategies, Operations, and Processes on Organizational Innovation (Published)
This paper evaluates the importance of knowledge management in enhancing innovation in the hospital sector in Beirut area. On this emerging economy, organizations are more aware of developing knowledge for a reason to be comparative in the market and gain a sustainable competitive advantage. (Association of Marketing, Bancario, Argentine, 2000).Information and knowledge become an essential resource for all businesses. It is considered a vital concept and process in conducting any business.In this paper, I conduct a study of the importance of knowledge management in achieving innovation and development in the hospital sector. This study consists of two parts: theoretical and practical. In the first part, I try to address the concept of knowledge management, learning, and innovation in general by discussing the processes of knowledge management and the authors’ point of views. Then, in the second part, I establish a questionnaire survey about this topic, and I distributed in different hospitals in Beirut. As a result of my study, I realize that knowledge management, in general, is not a priority issue for the selected hospitals, and the relationship that exists between knowledge management and innovation is moderate, and this means that knowledge management in these hospitals is not the main reason for innovation. For this reason, hospitals must care more about knowledge management and must recognize that it is an essential part to reach innovation, development, and survival.