An Investigation of Determinants of the Institutional Procurement Performance: A Case of the African Development Bank in Cote D’ivoire (Published)
Today’s dynamics of business environment has placed both the private and public institutions in competition for best practices. It is now a necessity for organizations to provide their clients with cost effective solutions and better customer satisfaction with innovative ideas and methods. One most important approach to gain competitive advantage in a dynamic market environment is by adopting effective procurement practices which determine organizational performance. The purpose of the study was to examine the determinants of institutional procurement performance. Specific objectives of this research work was to find out the effect of staff competence on procurement performance at the African Development Bank; to ascertain the influences of organizational structure on procurement performance at the African Development Bank; establishing the contributions of quality management system on institutional procurement performance at the African Development Bank and finally to examine the influence of information communication technology (ICT) on institutional procurement performance at African Development Bank. The study adopted a descriptive research design. The target population consisted of one hundred and forty (140) procurement staff of the African Development Bank based in Abidjan. A purposive sampling technique was used to select forty two (42) participants involved in procurement practices in the Bank. Primary data was collected from self-administered questionnaire which was analyzed using SPSS Statistical Software Version 23. The research findings were presented in the form of tables and figures. Research finding shows that the independent variables staff competence, Organization structure, Quality management system and Information Technology significantly influence the institutional procurement performance, F(4,34) =6.22, p=0.001, R2 = 0.453. The finding of this study indicated that procurement is both a driving force through competitive strategic selection and an important resource to achieving improved organizational performance. It is expected that if procurement practices are employed effectively, they will improve firm-customer relationship, preserve the environment, motivate and improve the coordination of staff. One limitation of the study was that the researcher was not allowed access to confidential procurement policy documents of the Bank.