Staff Attitudes as an Indicator of Change Readiness: A Case of a Higher Education Institution Adopting ICT in Students’ Record Management (Published)
This paper is a product of research that sought to evaluate the attitudes portrayed by staff in higher education administration in an effort to adopt ICT for students’ record keeping. With an endeavour to bring an understanding of change management in the context of an institution of higher learning, knowledge of the level of staff readiness for the change is important. Staff attitudes were evaluated in this paper because they are considered an important indicator of change readiness. The change under focus is adoption of a Student Information System (SIS) at an Institution of higher learning, Africa International University (AIU) and the results could relate to other institutions. The study involved university staff members who were in either management of course registration, grades information or both for the academic year 2011/2012. Mixed methods were used involving qualitative data, collected through pre-study interviews and quantitative data in the actual study. Data were collected in three phases, first was by face-to-face semi-structured interviews in a preliminary study with 2 members of the University’s Management Committee, and second was pre-study with 6 representatives of local best practices in records management (USIU and Strathmore University). Descriptive data for the actual study with AIU staff members were collected using a questionnaire which mainly collected quantitative data but also had room for open-ended questions. Evaluative Research design was adopted for the study, where descriptive data from AIU staff were placed in comparison with the pre-set criteria from the best practice institutions. Judgment was then made to determine the level of change readiness among the staff members at AIU based on prevailing attitudes to adopt a SIS in management of students’ academic records. The threshold for readiness was set at 67%. The entire study evaluated 5 indicators of change readiness, and only one, (staff attitudes) which is the focus of this paper met the set threshold to indicate change readiness towards the use of a SIS in records management.
Three – Level Password Authentication (Published)
Authentication is one of the most important security service provided to system by the different authentication schemes or algorithms which must be provided so that only authorized persons can have right to use or handle that system and data related to that information system securely. Techniques used include token based, biometric based as well as knowledge based. Despite these, no single mechanism is efficient and effective to provide adequate security for computing resources such as programs, files, messages, printers, internet, etc. A 3 – level authentication is proposed in this paper that is more confidential for ensuring adequate security.
Role of Information System Security in the Growth of Small and Medium Enterprises in Kenya: A Survey of Information Communication Technology Firms In Nairobi (Published)
Small and Medium Enterprises (SMEs) in Kenya have reluctantly laid focus on information system security which has hampered growth in most firms resulting in stagnancy. Like the rest of Africa, SMEs in Kenya are faced with exertions of malicious system corruption, espionage, electronic fraud and malicious hackers. Consequently, Information Communication Technology (ICT) SME firms fail to reap the benefits of information system security such as firm growth and economic opportunities. This study sought to establish the role of information system security in growth of SMEs in Kenya. It sought to establish the role of technology, infrastructure, finance and quality control on the growth of ICT SMEs. The study adopted a descriptive research design. The population included the operational managers of various ICT firms in Nairobi. Qualitative and quantitative techniques were used for data analysis. The study found that quality control, followed by finance, and technology contributed most to the growth of ICT SMEs in Kenya. Infrastructure was found to be the least contributor. This study recommends that extra attention should be given to information systems security in the ICT industry. It further recommends that ICT SMEs should devote more attention to quality control, finance and technology, to ensure that information systems are secure, efficient and effective.