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EXPLORING NURSES AND PHYSICIANS COMMUNICATION IN THE EMERGENCY DEPARTMENT

Communication among health professionals in the emergency department, especially nurses and physicians, is very important. Effective nurses–physicians communication can greatly reduce the number of medical errors and fatalities that occur in the emergency department. The aim of this study is to explore the communication experiences of nurses and physicians working in the emergency department in a hospital in the Kingdom of Saudi Arabia (KSA). The ultimate research participants will be eight physicians and nurses from an emergency department. The research design will be a qualitative phenomenological hermeneutic approach and will use the interpretive method for data collection. The significance of this study is to determine influence of communication on quality of care, particularly in the emergency department, and understand factors that hinder effective communication of nurses and physicians in the emergency department. Communication comprises the intrapersonal and interpersonal interactions between nurses and physicians and their external influences on patient outcomes. Moreover, communication lacks clarity; more clarification could help improve and enhance communication among professionals of emergency department, as well as patient outcomes.

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