Tag Archives: End-users

Post-Occupancy Evaluation Tools for Effective Maintenance Management of Public Schools (Published)

Post Occupancy Evaluation (POE) involves the systematic assessment of buildings, facilities and surroundings occupied by end-users.This paper examines the POE tools for effective maintenance management of Public School Buildings.  In this study, questionnaires were administered and retrieved from the 331 end-users that is staff and Parents of pupils of the Rivers State Model Primary Schools from 12 selected schools in 6 Local Government Areas out of the 138 completed functional schools. Purposive sampling technique was adopted to select the 12 schools. The descriptive statistical tools such as table, frequency, percentage and relative importance index (RII) were employed in analyzing the data collected. The findings showed that POE tools for effective maintenance management are both quantitative and qualitative methods and the tools include questionnaire, walkthrough observation, photographs, interviews, focus group and survey as the most valuable tools. POE tools are vital effective maintenance management tools employed as feedbacks from end-users for effective integration towards sustainable maintenance. The study therefore recommends POE tools for effective maintenance management of Public Schools in Nigeria

Keywords: Building Performance, End-users, Maintenance Management, Methods and Tools, Post Occupancy Evaluation