Evaluation Digital Library Services During Covid-19 Pandemic: Using Users’ Experiences in Academic Institution, Jordan (Published)
The purpose of this study was to evaluate the level of perception of university students of electronic library services as well as the extent of integration of the elements of electronic libraries into the services of classic and digital academic libraries. The qualitative approach to data collection has been employed by using four focus groups from 10 Public Universities summing up to a total of 40 graduate students using (Microsoft Teams). This approach revealed the level of perception of students of the digital content and services. The results indicated that users’ reactions were very good, and accessing databases through the Internet was the most perceived aspect. One of the implications for academic digital libraries is what is related to provision of digital content and services in Internet environment. Recommendations of users is demanding for more help through the Internet for search for information; improving their skills for accessing full texts of this information; provision of better guidance and directions.