The focal point of this study is managing channel conflict for enhanced organizational performance. It is a survey research and the main instrument of data collection was the questionnaire. Out of three hundred and forty five questionnaires administered, 86% or three hundred were retrieved and used in the analysis. Statistical package for social sciences (SPSS) was strictly used in the analysis. The Pearson product moment correlation analysis was used to test the various hypotheses earlier formulated. The study found that conflict affects the performance of the channel members negatively. There is inverse relationship between conflict and profitability. As a result of these findings, it was recommended, amongst others, that conflict in all its ramifications be minimized so as not to distract channel members from performing optimally
This study was conducted at Masinde Muliro University of Science and Technology.It was designed to investigate the constraints faced by Staff ineffective Communication in Kenyan public universities.The study specifically investigated the constraints faced by staff in effective communication in theKenyan Public Universities.Literature was reviewed in relation to the above stated objective. The study sample was drawn from MMUST and involved both academic and administrative staff. The sample size was one hundred and fifty two (152) which represents 77.6% of the target population. Stratified random sampling techniques based on the respondents job descriptions were used. The instruments for data collection involved use of questionnaires and information from secondary data materials for instance the University Act of 2007 and the employee survey findings of 2006. Data was analyzed using descriptive statistics. The major findings revealed that MMUST staff had experienced constraints in effectively communicating to other members of staff. The study identified the constraints faced by the MMUST staff in conveying messages citing lack of adequate working equipment and office space. The study therefore, recommended that MMSUT develops appropriate communication policies to curb the communication based problems affecting the university.