Correlation between Communication and Assertive Behavior with Work Discipline at Perusahaan Daerah Pasar Jaya Jakarta

Abstract

Some factors that influence work discipline are the effectiveness of superior-subordinate communication and assertiveness. High communication effectiveness depends on the expertise of superiors to communicate information to subordinates. Assertiveness also depends on the employee himself. The purpose of this study was to determine whether there is a relationship between the effectiveness of superior-subordinate communication and assertiveness with work discipline among PD.Pasar Jaya head office employees, Jakarta. Work discipline is an attitude and behavior that intends to obey all company regulations based on self-awareness to adjust to company regulations (A.F Helmi, 1996: 34). Assertiveness is assertiveness can be understood as an individual’s right to determine his own behavior, thoughts and emotions and the responsibilities and consequences that Rakos takes (1991: 27). The effectiveness of superior-subordinate communication is an effective communication because the stimuli delivered and intended by superiors, are closely related to the stimuli that are captured and understood by subordinates (Tubbs & Moss, 2005: 22). The hypothesis in this study is Ha (1): “There is a relationship between the effectiveness of subordinate superiors communication with work discipline among PD.Pasar Jaya head office employees, Jakarta”. Ha (2): “There is an assertiveness relationship with work discipline among PD.Pasar Jaya head office employees, Jakarta”. Ha (3): “There is a relationship between the effectiveness of superior – subordinate communication and assertiveness with work discipline among PD Pasar Jaya head office employees, Jakarta”.The population in this study amounted to 170 people, the number of samples was 95 people using simple random sampling method. The scale of work discipline was 48 items, the effectiveness of superior-subordinate communication was 40 items and the assertiveness was 52 items. From the results of trials for the scale of work discipline obtained 37 valid items with reliability 0.918 which means very reliable, the effectiveness scale of superior-subordinate communication items 35 with a reliability of 0.955 which means highly reliable, and on a valid item assertiveness scale 47 with a reliability of 0.966 which means very reliable. Based on the analysis of the first hypothesis data bivariate correlation coefficient (r) of 0.612 P <0.05, then Ha (1) is accepted so that there is a relationship between the effectiveness of superior-subordinate communication with work discipline, the second hypothesis 0.493 P <0.05, then Ha ( 2) accepted so that there is a relationship between assertiveness and work discipline. By using the multivariate technique multiple correlation coefficient (R) of 0.644 P <0.05, Ha (3) is accepted so that there is a significant relationship between the effectiveness of subordinate superiors’ communication and assertiveness with work discipline at PD headquarters employees. Pasar Jaya Jakarta. Based on the results of data analysis, it can be concluded that there is a correlation between the effectiveness of superior-subordinate communication and assertiveness with work discipline among PD.Pasar Jaya head office employees, Jakarta. Based on categorization, the effectiveness of superior-subordinate communication and sufficient assertiveness can affect work discipline.

Keywords: Correlation, assertive behavior, communication, pasar jaya jakarta, work discipline perusahaan daerah


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