Effects of Leadership Styles on Productivity of Secretaries in the Public Sector

Abstract

Recently, there have been concerns about the attitude of some secretaries or administrative assistants in various organisations across Ghana and this has been blamed on several factors. This study subjects the types of leadership styles to productivity of secretaries or administrative assistants in the public sector in Ghana. The study adopted quantitative approach and survey as a research design. This enabled the researchers to take primary data from large number of respondents. It was found out that Leadership is not attached to a particular style but uses a style that may fit the situation or circumstance they face. Many secretaries and administrative assistants are aware of the competences needed to perform their role. However, these competences are not in use or exhibited by this category of employees. Autocratic leadership style does not necessary lead to high turnover and absenteeism, low productivity and distortion of communication.

 

Keywords: Autocratic, Democratic, Human-Relations., Leadership, Performance, Productivity

Article Review Status: Published

Pages: 14-32 (Download PDF)

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