Communications Feedback Mechanism: A Public Sphere Perspective of a State House of Assembly

Abstract

Given its attendant implication to democracy, governments and their agencies are coming to terms with the need for increased citizen’s participation in governance. Yet this quest is impaired because government institutions and their publics under-utilize feedback mechanism. It is in the light of this notion that this study examined communications feedback mechanism and how its publics leverage on this feedback mechanism to foster public sphere discourse in a single state’s House of Assembly in Southern Nigeria. The study adopted the survey research method and its sample size was 400. Data were gathered using a questionnaire and analyzed with percentages and frequency distribution tables. Findings are among others revealed that respondents are not aware of any feedback mechanism and that constituents’ level of participation in public sphere discourses remains low. Against this backdrop, this study recommends that the House enact a legislation that will make it mandatory for the public to participate in all phases of law making, while submitting that public hearing be democratized to accommodate more constituents. Also recommended is that the House should synergize with Non-Governmental Organizations cultural/traditional and religious organizations to engage constituents in regular town hall meetings on issues that concern them. Conclusion and recommendations are reached.

Keywords: Communication Feedback Mechanism, Legislative Public Relations, Marketing Political Services, Nigeria, Public Sphere Discourse


Article Review Status: Published

Pages: 38-57 (Download PDF)

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