Cooperative is one form of business entity that has a strategic role for the empowerment and strengthening people’s economy. Cooperative as an economic institution of the people who have long known in Indonesia and the normative cooperative is a business entity with legal entity No. 154 / BH / 2006 which carry out the main business activities (the needs of facilities and infrastructure development) and savings and loan activities. This research aims to analyze the legal protection provided to customers’ funds at Koperasi Cinta Kasih Medan which carries out capital investment business which then experienced tort/default and is a normative legal research with related literature approach and legislation. The conclusion of this paper is if the loss of the cooperative due to the negligence of the cooperative management then the loss of the customer is borne by the cooperative management in accordance with the cooperative budget and if the cooperative suffers losses due to tort then the protection can be done through a default lawsuit.
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