The level of supply chain professionals’ competencies is a crucial factor to enhance a firm’s competitiveness. Given the limited interdisciplinary study of supply chain management and human resource management, we provide insights of how supply chain manager competencies can impact the supply chain integration of a firm. Starting by developing a list of competencies, using principle component analysis, we achieve two key competencies; namely Technical Knowledge and Application and Traits and Management Skills. Subsequently, we apply multivariate regression to reveal how the two groups of competencies and a supply chain manager’s roles and responsibilities impact differently each dimension of supply chain integration; namely internal integration, supplier integration and customer integration. At a significance level of 0.05, interpretation of regression coefficients reveals that Technical Knowledge and Application impacts internal and customer integration while Traits and Management Skills impacts internal integration. A supply chain manager’s roles and responsibilities impact only internal integration. The findings enable concerned parties to implement actions to enrich supply chain managers of today and in the future.
This work by European American Journals is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License