Human Information Infrastructure and Administrative Efficiency (HIIAE) Of Selected Enterprises in the Civil Aviation Industry in the South-South, Nigeria

Abstract

This paper examined how human infrastructure impacts on administration efficiency of aviation industry in Nigeria. In line with the purpose of this paper as stated, population of this study comprises of 80 senior and junior staff of the various ICT departments of four Airports operating in the South-South of Nigeria. The Taro-Yamene sample size determination formula was used to determine the sample size. The objective of this study is to assess the relationship between human infrastructure impacts on administration efficiency of aviation industry.  Questionnaires were the major instruments used in gathering primary data which were analyzed using regression analyses. The study found that aviation industry can achieve improvement along the terms of administration efficiency if the aviation industry is able to improve on their products and deliver on their service more effectively and efficiently base on the findings, we recommends that in order for firms to maintain their attractiveness in the industry, they must have be conscious what modern technology is available in the industry and apply same on their own business as this will help the in  expanding their market coverage with different products.

Keywords: Administration, Efficiency, Human, Infrastructure, Innovation, Service delivery


Article Review Status: Published

Pages: 19-31 (Download PDF)

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