INVESTIGATION THE RELATIONSHIP BETWEEN ORGANIZATIONAL CLIMATE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONG STAFF IN HOSPITAL.

Abstract

Nearly thirty years ago, the subject of safe climate was introduced and to establish conditions which make health and safety for individuals, As well as refers to a condition which desired of individuals behavior, industry events and predict impacts on physical health. Also it is related to an understanding of the management staff, commitment and implementation of safety policies, processes and practices. Therefore In this study, the effect of the relationship between organizational climate and organizational citizenship behavior among hospital staff was investigated. The sample size was 130. Information was collected with using a standard questionnaire. 29 questions in the questionnaire used in the study, 8 questions about organizational climate retrieved from Jav and Liu organizational climate questionnaire, And 20 questions retrieved from Bell citizenship behavior and organizational citizenship behavior questionnaires. Questions are based in the Likert-scale. The results show that situation of the organizational climate and organizational citizenship behavior among staff at the Imam Khomeini Hospital is above average. Other findings revealed that there is a significant positive relationship between organizational climate and it’s characteristics with Organizational Citizenship Behavior.
Finally, the results showed that factor of aim clearness and agreement is most important impact prediction of Organizational Citizenship Behavior.

Keywords: Hospital, Organizational Citizenship Behavior, Organizational Climate


Article Review Status: Published

Pages: 54-63 (Download PDF)

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