Directors’ and Permanent Secretaries Appraisal of Office Technology and Management Graduates’ Work Performance in Imo State Civil Service, Nigeria


The study was designed to determine Directors’ and Permanent Secretaries appraisal of adequacy of work performance of office technology and management graduates’ employees in Imo State Civil Service South East Nigeria. Three research questions were raised to guide the study while one null hypothesis was tested at 0.05 level of significance. The study adopted descriptive survey design. The entire population of 166 Directors and Permanent Secretaries who supervise secretaries in Imo state civil service were used for the study. Data were collected for the study through the administration of validated questionnaire on the respondents. Test-retest method was used to determine the reliability of the instrument. The mean statistics was used to answer the research questions while t-test statistic was used to test the hypothesis. The result of this study revealed that the work performance of OTM graduates employees in Imo state civil service is adequate in terms of records management, human relations and information and communication technology functions. It was therefore recommended among others that academic board of various polytechnics in Nigeria should ensure that the quality of training and education in Office Technology and Management programme is sustained so that the quality of graduates produced do not fall below the required standard specified by National Board for Technical Education (NBTE) and expected by employers of labour and that NBTE should continue to emphasize on adequacy of physical facilities and equipment in office technology and management programme.

Keywords: Directors and Permanent Secretaries Appraisal, Office Technology and Management Graduates, Work Performance

Article Review Status: Published

Pages: 27-35 (Download PDF)

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