Tag Archives: Wa-municipality

Plagiarism Is A Crime: Towards Academic Integrity in Higher Educational Institutions in Ghana (Published)

Admittedly, students’ academic plagiarism comes in different forms. Surprisingly, little is known   about the most common form of student’s plagiarism due to inadequate research. This study was aimed to fill this knowledge gap by empirically examined the most common forms of students’ academic plagiarism in the Wa municipality of Ghana. The choice of the study sitting was influenced by the increasing educational activities in the area. The population of the study comprised of all tertiary students in the municipality. The positivist (quantitative) research design was deployed. Convenience sampling technique was used to select 200 respondents. Data for the study were elicited from both primary and secondary sources. Questionnaires were the main interment used in gathering primary data. The constructs for the questionnaires were adopted from Sentleng and King (2012) which was modified to address the objectives of the study. The data were analyzed with the aid of Predictive Analytics Software (PASW). The results were presented using Means (M), Standard Deviations (SD), Relative Important Index (RII) and Chi-square Test. The study revealed the most frequent forms of students plagiarism as follows: Invented or altered data (M=4.16, SD= 0.9), Writing an assignment for your friend (M=4.10, SD=0.9),Copy a text without acknowledgement (M=4.05, SD=1.3), Submitted someone’s work without their permission (M=3.41, SD=1.4), Paraphrased without acknowledging the source (M=2.41, SD=1.7), Summarizing a text without acknowledgement (M=2.73, SD=1.4).Chi-square Test revealed that there is a significant difference between Gender and age of students (χ2 -value = 17.98, df =3, p-value<0.05). Moreover, there is significant difference between religion and age (χ2 -value = 6.55, df =3, p-value=0.05). It is concluded that the most common forms of plagiarism among the students were paraphrased without acknowledging the source (Patchworks), Copy a text without acknowledgement, Invented or altered data (Sham),imitating friends work (Pastiches) and. Training on academic writings need to be intensified.

Keywords: Forms, Ghana, Plagiarism, Prevalence, Students, Wa-municipality

Effects of Services Quality on Customer Satisfaction: A Case from Private Hostels in Wa-Municipality of Ghana (Published)

The aim of this was to examine the influence of Hostel Services Quality on Student’s Satisfaction in the University of Development Studies (UDS) within the Wa-municipality of Ghana. A cross sectional quantitative research design was employed. The target populations of the study were predominately students in private hostels. Whopping 300 students were randomly sampled to participate in the study.  The questionnaires were adopted from the SERQUA Model. Both primary and secondary data were employed in the study. The data were analyzed with the aid of Statistical Package for Social Science (SPSS). The study had revealed that overall the model used in this study was acceptable ANOVA was significant (p-value < 0.05). The study also revealed that, taking all the other factors constant at zero; a unit change in tangibility will bring 0.054 change in students satisfaction, a unit change in assurance will bring 0.318 a unit change in reliability will bring 0.342 in customer satisfaction, a unite change in responsiveness will bring 0.096 change in students satisfaction and finally, a unit change in empathy will bring 0.381 change in students satisfaction. It is concluded that hostel management should paid attention to the legitimate discontent among the students to improve efficiency in order to prevent massive switching rate in the long run when supply exceed demand in this business.

Keywords: Ghana, Hostel Service, SERVQUAL, Satisfaction, Students, Wa-municipality