THE IMPACT OF INFORMATION COMMUNICATION TECHNOLOGY ON INVENTORY CONTROL SYSTEMS IN TRANSPORT ORGANIZATION: A CASE STUDY OF KENYA FERRY SERVICES (Published)
With the increasing focus in enhancing supply management chain through use of the rapid development of Information and Communication Technology, businesses are seeking to develop and organize strategic, efficient and world-wide inventory control system for its use. In order to promote such global inventory control system, which are also compatible with sustainability objectives, organizations need to develop and implement effective systems both individually and collectively. This has resulted to Modern inventory control as a result of improved technology being one of the most strategic initiative embraced by organization in partnering initiatives for encouraging collaboration and information sharing among trading partners (Angulo, 2007). The main objective of the study was to investigate the impact of technology on inventory control systems in Kenya ferry services. The study adopted a descriptive research with survey of a total of 220 and applied a stratified random sampling technique to select a sample size of 60 respondents. Questionnaires were used as the main data collection Descriptive statistics analysis method was to analyze the gathered data. The study concluded that technology has had bigger impact on inventory control in terms of efficiency, ease of accessing information and accuracy thereby affecting organizational performance. The study recommends that modern inventory control systems should be well implemented since it forms a platform for ease of evaluating risk in which the organization invest a lot of money in purchasing of inventory. Additionally the study recommends that organization should integrate all its inventory management functions with information communication technology as well.