Tag Archives: Performance

Microfinance and Performance of Micro and Small Enterprises; Does Training Has an Impact (Published)

Access to finance is considered as very important for gaining high performance of Micro and Small Enterprises (MSEs). Yet it has been observed that despite the availability of access to finance the performance of several MSEs is poor, which is a major hurdle in the growth rate of MSEs. The purpose of this study was to find the difference in certain performance indicators of MSEs who owners have been given training against those whose owners have never been given any kind of training. In order to conduct study survey research has been conducted and a sample of 384 MSEs was selected on simple random basis. The findings revealed that all the performance indicators including sales increase, income increase, assets increase, employment increase, and meeting household expenses have shown a significant difference among the two groups. The findings of the study are very important for the policy makers and the people who are involved in microfinance industry.

Keywords: Growth, Microfinance, Performance, Training, micro and small enterprises

Employee Engagement and Performance of Selected Private Universities in Delta State, Nigeria (Published)

In the present turbulent and unpredictable Nigerian business environment, the non-availability of employee voice in some private universities in Delta State has made employee turnover intention a major problem. The broad objective of the study is to determine the relationship that exists between employee engagement and performance of selected private universities in Delta State, while the specific objective is to ascertain the extent to which employee voice affects turnover intention of employees in the selected private universities in Delta State. Survey research design was adopted for the study, a total population of 254 employees in the selected private universities was used for the study, and the Taro Yamane sampling technique was used in selecting the sample size of 155 employees. The data collection tool employed by the researchers was the questionnaire, while the analysis of the data was done using the Pearson product moment correlation coefficient analysis. The findings revealed that there is a significant positive relationship between employee voice and turnover intention of employees in the selected private universities in Delta State. Based on the findings, the researchers concluded that when employees have a voice on matters that affects them in the organisation, it increases employees desire to stay in such organisation. The researchers however recommended that management of private universities should provide an avenue through which employees can express their opinions on matters that affects them.

Keywords: Employee Engagement, Employee Voice, Performance, Turnover Intention

Impact of Safety Management Strategy on the Performance of Employees in Ashakacem Plc, Nafada-Bajoga, Gombe State-Nigeria (Published)

This study examines the impact of safety management strategy on the performance of employees in Ashakacem PLC. The main objective is to determine how safety management strategy of Ashakacem impact on employee’s performance. The study employs the use of both primary and secondary sources of data from different cadres of employees (managers, middle level, low level) and contract staff including distributors and customers of the company. The data were analyzed using Simple Percentages and Chi-square to test the formulated hypotheses which reveals that, “effective safety management strategy impact positively on the performance of employees”, particularly in the areas of the provisions  of personal protective safety equipment and enforcement of safety laws such as the provision of fire extinguishers, first aid facilities, hand gloves, mouth and Norse guard, dielectric safety boot and thermal socks, head gear kits, dielectric hard hat, high and medium energy goggle, Lab Coat etc. These have the most significant impact on employee’s performance while the establishment of factory Clinic for staff and seminar/safety talks and enforcement of ground safety rules has the least impact. Some recommendations were made; among which is the need for effective monitoring and evaluation of all safety measures in line with the ground safety rules to ensure safe and healthy working environment for effective performance. The study concludes that the company’s protective wears are of certified international standards made to be comfortable-to-wear, permanently flame-resistant and arc-rated material protecting workers against the thermal effects of both electrical arc flash and toxic materials arising from the factory production processes and procedures which is dependent on company’s strategic safety management policy and formation combined with excellent decision-making exercise that help in reducing employee’s risks conditions to the barest minimum level.

Keywords: Ashakacem Plc, Nigeria, Performance, Strategy, safety management

The Influence of the Levels of Education and Knowledge on the Performance of Community Health Workers in Soy Sub-County, Kenya (Published)

Community health workers (CHWs) the world over help to alleviate the shortages of health workers in the health sector. They are involved in the delivery of health services to the community and constitute the first point of contact on health-related issues in many low- and middle-income countries (LMICs). The performance of CHWs is often hampered by various factors. The purpose of the study was to investigate the socio-cultural factors influencing the performance of CHWs in Soy Sub-County. Based on the study, this paper explores the influence of CHWs’ level of education and knowledge on their performance in Soy Sub-County. A correlation research design was used in the study with systematic sampling method being used to identify the respondents. In total, 98 respondents were given questionnaires to fill. Qualitative data was also collected from 7 heads of community health management team (CHMT) using key informant interviews. The collected data was then presented using frequency distribution tables while inferential statistics were computed using regression and correlation to determine the relationship between socio-cultural factors and performance of community health workers. Qualitative data was analysed manually to generate trends, sub-themes and themes from which conclusions were inferred regarding the performance of CHWs. The research findings showed that there was a significant (p= .000; α = 0.05) relationship that exists between education and knowledge and CHWs’ performance. Based on the findings, it was recommended that a strategy should be developed to incorporate all the stakeholders that affect the performance of community health workers in coming up with a training programme for CHWs.  Moreover, there should be a policy shift in Kenya to encourage male CHW to scale up delivery of health services at community level. The findings of the study support decision-making on CHWs’ training programmes and also constitute the basis of transformation of implantation of community strategy in Soy Sub-County.

Keywords: Community Health Workers, Education, Influence, Kenya, Knowledge, Level, Performance, Soy Sub-County

Effect of Gender Factor on Teacher Trainee Students’ Attitudes towards the Study of Science in the Colleges of Education-Ghana (Published)

Students’ participation and performance in Science depend on the kind of attitude students’ show towards science. This kind of attitude exhibit by students’ is caused by some factors. This paper therefore seeks to investigate the effect of gender as a factor on teacher trainee students’ attitude towards the study of science and make recommendations for college authorities. The instrument used was a structured questionnaire which consisted of a four-point Likert scale items. Data for the study was obtained by administering 140 questionnaires to 140 students’ from five (5) public Colleges of Education. The respondents were sampled using stratified random sampling and purposive sampling techniques. Twenty-Eight (28) respondents from each of the colleges were selected to make up the total number of 140 respondents. All the questionnaires were fully answered and returned. The data obtained was analysed using frequency counts and percentages.

Keywords: Gender, Participation, Performance, attitude

Communication: An Effective Tool for Employee Performance in Unilever Nigeria Plc (Published)

The study determined the relationship between effective communication and employee performanceDescriptive survey research design was adopted for the study and the total population of the study were 142 respondents. The simple random sampling technique was used to select the participants. Data gathered were analysed using Pearson Product Moment Correlation (PPMC). The result of the analysis revealed that there was significant relationship between effective communication and employee performance. It was therefore concluded that organizations should endeavour to make effective communication an essential strategy in achieving high employee performance.

Keywords: C Courtesy, Completeness, Employee, Performance, communication

Role of Technological Integration in Supply Chain Corroboration on Performance of Manufacturing Firms in Kenya (Published)

The main purpose of the paper was to assess role of technological integration on performance of manufacturing firms. The target population of the study were managers or equivalent from Six (6) departments that is Procurement, finance, legal, stores, human resource and quality control because they are directly concerned with supply chain. The study adopted the use of a questionnaire and a document analysis as the main research instrument. The study adopted both quantitative and qualitative approaches, implying that both descriptive statistics and inferential statistics were employed. Quantitative data collected from the document analysis was analyzed statistically using the Statistical Package for Social Scientist (SPSS version 22). The study tested the significance hypothesis at 95% confidence level using regression techniques. The findings on the effect of technology integration revealed that technological integration has a positive and significant effect on firm performance, 0.731, p < 0.05. Thus, technology integration as concept of supply chain collocation is key determinants of performance of manufacturing firms.   Firms are thus encouraged to invest in enhancing coordination efforts through utilization of cost-effective technologies. In addition, the investments should also be used to address the integration of technology.

Keywords: Manufacturing Firms, Performance, Supply chain collaboration, Technological Integration

Capital Structure: Definitions, Determinants, Theories and Link with Performance Literature Review (Published)

The theory of capital structure and its relationship with a firm’s value and performance has been a puzzling issue in corporate finance and accounting literature since the Modigliani and Miller theory (MM) (1958) argue that under the perfect capital market condition which assume that, if without bankruptcy cost and capital markets are frictionless, if without taxes, and without asymmetric information the firm’s value is independent from capital structure. According to MM theory, the only variables that determined firm value was its future earnings power (expected cash flow) and hence the capital structure decision is irrelevant. Since that time, several theories have been developed to explain the capital structure of a firm including the Pecking Order Theory, Trade off theory, and the Agency Cost theory. This paper will shed light on the concept of capital structure, its theories and link with firms’ performance.

Keywords: Capital Structure, Performance

Influence of Employee Welfare Facilities on Their Performance at the Kenya Judiciary Systems in North Rift Kenya (Published)

The study examined the relationship between motivational factors and employee performance in the judiciary systems located in the North Rift Region of Kenya. Based on the study, this paper discusses the relationship between employee welfare practices and employee performance. The study employed a correlational survey design. The target population was all the 309 employees attached to the courts located in North Rift Region. Stratified random sampling was used to select 179 employees. A pilot test was done at the neighbouring Hamisi Law Courts to assess the reliability of the research instruments. The pilot study tested the face validity of the instrument which was found to be valid. Cronbach’s coefficient alpha was used to determine internal reliability of the research instruments. The Cronbach’s alpha value for the research instruments was 0.842. Both descriptive and inferential statistics were used to analyse data. Statistical significance of relationships among selected variables was determined using linear regression analysis. The study established that the motivational factors of employee welfare facilities influenced the performance of the judiciary employees. Evidence of improved performance included a reduction of case backlogs and expeditious determination of cases. Based on the findings from the study, it was recommended that the administration of the judiciary to design effective employee welfare facilities that are likely to stimulate employee efforts towards performance.

Keywords: Influence, Judiciary Employees, Kenya, Performance, Welfare Facilities

Assessing the Impact of Safety Practices of Employees on Performance in the Production Unit of Some Selected Hotels in Takoradi, Ghana (Published)

It has become necessary for safety standards to be maintained and sustained in organizations so that frequent incidents or accidents are curtailed, breakdown of equipment are minimized and the life of employees and the life span of equipment are prolonged. This research work sought to explore employee’s safety practices on performance in the production unit of some selected hotels in Takoradi aimed at achieving these objectives – Identify safety practices and policies in the production unit of hotels and determine the extent of compliance of the safety practices. The study examined 164 respondents using a proportionate stratified sampling to select respondents from the hotels while the hotels were sampled purposively. The results revealed that all the employees of the selected hotels had existing organizational policies ensuring safety at the workplace but some did not comply which could be quite dangerous to their safety and so some disciplinary measures were meted out to employees who did not comply with the safety measures laid down which ranged from written warning letters given to the employees (70%) with 10% having a month suspension without pay. However, those employees who demonstrated a higher degree of safety were either given outstanding employee plaques or their salaries and allowances were increased – 39% and 25% respectively.

Keywords: Hotels, Performance, Production unit, Safety Practices

Influence of Supply Chain Resilience on Performance of Categorized Hospitals in Kenya (Published)

The study sought to establish the relationship between supply chain resilience and performance of categorized hospitals in Kenya. The study sampled 264 supply chain managers from 773 hospitals offering both inpatient and outpatient services in Kenya as listed by National Hospital Insurance Fund (NHIF). The sampling technique was stratified random sampling based on the eight regions as identified by NHIF. The study adopted Data Envelopment Analysis (DEA) model to measure performance of hospitals. The study findings indicated that private hospitals had a higher DEA score compared to the public and faith based hospitals. The findings implied that private hospitals were generally efficient than other type of hospitals. Further, the study found that supply chain resilience had a positive significant relationship with performance. The study recommended the use of outsourcing, spare capacity, and use of local suppliers to mitigate against hospital operational risks.

Keywords: Hospitals, Performance, Resilience, Risks., Supply Chain

Influence of Customer Relationship on Performance of Manufacturing Firms in Kenya (Published)

The study sought to determine the influence customer relationship practices on organizational performance in the manufacturing firms in Kenya. The target population for the study was the senior staff in supply chain, operations and finance or equivalent managers in the 563 manufacturing organizations listed by Kenya Association of Manufacturers (KAM). The sampling technique was stratified random sampling in based on the 14 sectors as identified by KAM. The study sampled 312 respondents from 104 firms. The study found a positive significant relationship between customer relationship and performance of manufacturing firms in Kenya. Among the aspects of customer relationship that contributed highly to performance of manufacturing firms included exchange of information with customers, ensuring product visibility within the market and incorporating the views of customers in production process. The study recommended the adoption of customer relationship management practices as a way of improving and sustaining performance of organizations.

Keywords: Customer relationship, KAM, Manufacturing, Performance, Supply Chain

The Role of the Family in English Language Learning (Published)

This study investigates the role of family in English language learning particularly in Bangladesh. Family role is very important to grow the sense of learning in learners as they are greatly influenced by it. Parents’ positive attitude, education and awareness according to individual requirements and needs provide constant encouragement and support for the learners. Parents make the greatest difference to achievement through supporting their learning at home rather than supporting activities in school. A learner, whose family members are habituated to use English at home, feels encouraged to learn English which facilitates learning process. My findings, on the other hand, show that children of those parents who are unaware of providing sound family atmosphere lack confidence as well as self-esteem. This study also examines the impact of home environment on children’s achievement in English language. My findings reveal that there is consistent relationship between the role of family and students’ academic achievement.  

Keywords: Competence, Cultural Capital, Family Role, Language Learning, Performance, Socio-Economic Status, cognitive development

Role of Technological Integration in Supply Chain Corroboration on Performance of Manufacturing Firms in Kenya (Published)

The main purpose of the paper was to assess role of technological integration on performance of manufacturing firms. The target population of the study were managers or equivalent from Six (6) departments that is Procurement, finance, legal, stores, human resource and quality control because they are directly concerned with supply chain. The study adopted the use of a questionnaire and a document analysis as the main research instrument. The study adopted both quantitative and qualitative approaches, implying that both descriptive statistics and inferential statistics were employed. Quantitative data collected from the document analysis was analyzed statistically using the Statistical Package for Social Scientist (SPSS version 22). The study tested the significance hypothesis at 95% confidence level using regression techniques. The findings on the effect of technology integration revealed that technological integration has a positive and significant effect on firm performance, 0.731, p < 0.05. Thus, technology integration as concept of supply chain collocation is key determinants of performance of manufacturing firms.   Firms are thus encouraged to invest in enhancing coordination efforts through utilization of cost-effective technologies. In addition, the investments should also be used to address the integration of technology.

Keywords: Manufacturing Firms, Performance, Supply chain collaboration, Technological Integration

The Influence of Job Stressor and Sprituality to Work Stress and Performance of Nurses in Pirngadi General Hospital Medan – Indonesia (Published)

The purpose of this research was to examined the influence of job stressors perceived by nurses, nurse’s level of spirituality to work stress and performance of nurses who work in  Pirngadi General Hospital  of Medan and construct a theoretical model that can describe the influence of endogenous variables to exogenous variables. This research was conducted in January 2014 until July 2015, which starts from a preliminary survey to the making of research reports. The number of samples in this study as many as 150 people. Methods of data collection using questionnaires. Data were analyzed by descriptive and inferential, hypothesis testing is done with path analysis, to test the suitability of the model used goodness of fit test. Structural Equation Modeling Analysis of the model is done by using AMOS 21.0. Results showed that: job stressors and  spirituality have  significant effect on work  stress and performance of nurses, as seen from  the suitability of Goodness of Fit (GoF ) on  Structural Equation Modeling.

Keywords: Job Stressors, Nurse, Performance, Spirituality, Work Stress

Analysis of Managerial Factors on the Performance of Small and Medium-Sized Enterprises (SMEs) in Manufacturing Sector in Ho Chi Minh City- Vietnam. (Published)

This paper was conducted by qualititative and quantititative approach, and the primary data was collected from SMEs in manufacturing sector in Ho Chi Minh City (HCMC). The main objectives of this study is to analyze the factors affecting the SMEs’ performance in manufacturing industry in Ho Chi Minh City. In the first stage, the authors applied the deep-interview to the experts to discover the factors in contemporary management based on the management theories effecting on the performance of Vietnamese SME(s) in HCMC. In the second stage, the researcher used the quantitative approach to collect data from 200 people who work in the Vietnamese SMEs in manufacturing sector in HCMC. In general, in these factors, the most affecting factor to SMEs in the manufacturing sector in HCMC, Vietnam was Organizational Commitment, next was Business Planning, Controlling, and final one was Strategy Implementation. In conclusion, H1, H2, H3, H4 for the theorical research model were accepted. 

Keywords: Business planning, Contemporary management, Organizational Commitment, Performance, SMEs, Vietnam

A Descriptive Analysis of the Influence of Entrepreneurial Orientation Dimensions On the Performance of SMEs in Kenya (Published)

Small and medium-sized enterprises (SMEs) play an important role in the world economy. They contribute substantially to income output and employment. Indeed, they dominate the world business. In spite of this, studies have failed to identify and assess the corporate entrepreneurship dimensions that lead to good performance, especially in Kenya. As such, based on a study of SMEs in Kenya, this paper examines the relationships that obtain between Entrepreneurial Orientation (EO) and firm performance among SMEs. Specifically, the study sought to find out the effect of entrepreneurial innovativeness, risk-taking and proactiveness on firm performance. The study was guided by the resource based view (RBV), contingency theory, theories of entrepreneurship and the marketing theory. It adopted explanatory research design using a census sample with the target population being all the top 536 medium sized firms between 2006 and 2013. Data was collected using a questionnaire and analyzed using descriptive statistics, Pearson’s bivariate correlation, multiple regression and moderated regression analysis. Results revealed that entrepreneurial innovativeness, risk taking and proactiveness have a direct positive relationship with performance of SMEs. From the findings, the study recommended the need to intensify initiatives that encourage a better understanding of EO dimensions in boosting firms’ competitive positions and superior performance; firms should be more entrepreneurial in order to attain superior performance and survive the intensively competitive market environment. They should continuously innovate, especially through new product development, being first to enter the market with new products and in the use of creative new solutions that lead them to be recognized by competitors as leaders in innovation. SME owners/managers also need to enhance their risk-taking behaviour by encouraging staff to take risks with new ideas, make effective changes to their products and be willing to accept at least moderate levels of risk, engage in risky investments and have the courage to seize new opportunities, even if this may involve great financial risks

Keywords: Entrepreneurial Orientation Dimensions, Influence, Kenya, Performance, SMEs

Performance Improvement Strategy of Sumsel Babel Bank (Published)

Sumsel Babel Bank (BSB) is a regional bank that is demanded to be Bank Regional Champion (BRC) in its own region. The tight competition in the bank industry caused BSB to have the proper strategy to face and win the competition. This study aims to identify performance of BSB, analyze internal and external factors that affect the performance, and formulate the strategy to improve performance of BSB to be a BRC in the region using descriptive method, Internal Factor Evaluation (IFE) Matrix, External Factor Evaluation (EFE) Matrix, SWOT Matrix and Architecture Strategy. There were 12 alternative strategies chosen as BSB’s performance improvement strategy based on the result of SWOT Matrix. Based on Architecture Strategic results, the sequence of strategies for the next five years starting from improving the quality of human resources and IPO for additional capital. This strategy is expected to improve BSB performance.

Keywords: Architecture Strategy, Bank of Sumsel Babel, EFE, IFE Matrixs, Performance, SWOT Matrix

Perspectives on Effects of Teacher Turnover on Students’ Academic Performance in Secondary Schools In Gem Sub-County, Kenya (Published)

Teacher turnover poses a threat to the education sector by limiting or reducing the availability of qualified teachers to undertake teaching services. The purpose of this study was to assess the effects of teacher turnover on students’ academic performance from the perspectives of head-teachers, teachers and students in secondary schools in Gem Sub-County, Siaya County. The research design was a descriptive survey research design. The study estimated the effects of teacher turnover in 14 secondary schools out of 42 secondary schools in Gem sub-county. This involved 14 head-teachers, 163 teachers and 371 students. To obtain the sample of the study, stratified random sampling was used. Data was collected using questionnaires document analysis guide and interviews. The data was analyzed using frequency distribution tables, measures of central tendency and percentages. The main factors of turnover reported in the study were resignation for non-teaching jobs or further studies, poor working conditions, poor transport system, social security, poor medical services, maternity commitments and school policies. The main effects of turnover reported were teacher shortage, poor syllabus coverage, impact on student’s academic performance, disruption of teaching, learning and school planning, increased workload and reputation of the school. It is therefore necessary that controlling agencies should address themselves about this turnover and restore to schools the quality and dignity intended for them. This calls for an adoption of programmes geared towards the achievement of objectives, standardization of entry behaviours and discipline on the job.

Keywords: Performance, Perspectives, Planning, Teacher Turnover, Workload

The Irish Theatre as Imaginative Space: A Vehicle and Venue for the Reconstruction of the Irish Identity (Published)

Current cultural and political changes have prompted the theatre to play a significant role in staging the transformations of the Irish identity. Over time, it has provided an impetus for expressions of the collective new self-image of the Irish. Re-inventing the self requires a manifestation of space and the production of space whether geographical, metaphorical or a physical stage representation. ‘Space’ has been utilised in Irish drama in terms of geographical location, cartography, social media, technology, immigration, and the theatre stage. Globalisation has also played a crucial role in terms of creating overlapping spaces and multiple belongings. This study will examine through Henri Lefebvre’s theory of space, how this type of spatial awareness manifests itself in Brian Friel’s Translations (1980); Martin McDonagh’s The Beauty Queen of Leenane (1996); Marina Carr’s By the Bog of Cats (1998); Michel Tremblay’s Solemn Mass for a Full Moon in Summer (2009) and Emma Donoghue’s adapted stage play Room (2017).

Keywords: Irish Drama; Spatial Theory; National Identity; Post-Colonialism; Theatre, Performance

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