Tag Archives: Performance

Communication: An Effective Tool for Employee Performance in Unilever Nigeria Plc (Published)

The study determined the relationship between effective communication and employee performanceDescriptive survey research design was adopted for the study and the total population of the study were 142 respondents. The simple random sampling technique was used to select the participants. Data gathered were analysed using Pearson Product Moment Correlation (PPMC). The result of the analysis revealed that there was significant relationship between effective communication and employee performance. It was therefore concluded that organizations should endeavour to make effective communication an essential strategy in achieving high employee performance.

Keywords: C Courtesy, Completeness, Employee, Performance, communication

Role of Technological Integration in Supply Chain Corroboration on Performance of Manufacturing Firms in Kenya (Published)

The main purpose of the paper was to assess role of technological integration on performance of manufacturing firms. The target population of the study were managers or equivalent from Six (6) departments that is Procurement, finance, legal, stores, human resource and quality control because they are directly concerned with supply chain. The study adopted the use of a questionnaire and a document analysis as the main research instrument. The study adopted both quantitative and qualitative approaches, implying that both descriptive statistics and inferential statistics were employed. Quantitative data collected from the document analysis was analyzed statistically using the Statistical Package for Social Scientist (SPSS version 22). The study tested the significance hypothesis at 95% confidence level using regression techniques. The findings on the effect of technology integration revealed that technological integration has a positive and significant effect on firm performance, 0.731, p < 0.05. Thus, technology integration as concept of supply chain collocation is key determinants of performance of manufacturing firms.   Firms are thus encouraged to invest in enhancing coordination efforts through utilization of cost-effective technologies. In addition, the investments should also be used to address the integration of technology.

Keywords: Manufacturing Firms, Performance, Supply chain collaboration, Technological Integration

Capital Structure: Definitions, Determinants, Theories and Link with Performance Literature Review (Published)

The theory of capital structure and its relationship with a firm’s value and performance has been a puzzling issue in corporate finance and accounting literature since the Modigliani and Miller theory (MM) (1958) argue that under the perfect capital market condition which assume that, if without bankruptcy cost and capital markets are frictionless, if without taxes, and without asymmetric information the firm’s value is independent from capital structure. According to MM theory, the only variables that determined firm value was its future earnings power (expected cash flow) and hence the capital structure decision is irrelevant. Since that time, several theories have been developed to explain the capital structure of a firm including the Pecking Order Theory, Trade off theory, and the Agency Cost theory. This paper will shed light on the concept of capital structure, its theories and link with firms’ performance.

Keywords: Capital Structure, Performance

Influence of Employee Welfare Facilities on Their Performance at the Kenya Judiciary Systems in North Rift Kenya (Published)

The study examined the relationship between motivational factors and employee performance in the judiciary systems located in the North Rift Region of Kenya. Based on the study, this paper discusses the relationship between employee welfare practices and employee performance. The study employed a correlational survey design. The target population was all the 309 employees attached to the courts located in North Rift Region. Stratified random sampling was used to select 179 employees. A pilot test was done at the neighbouring Hamisi Law Courts to assess the reliability of the research instruments. The pilot study tested the face validity of the instrument which was found to be valid. Cronbach’s coefficient alpha was used to determine internal reliability of the research instruments. The Cronbach’s alpha value for the research instruments was 0.842. Both descriptive and inferential statistics were used to analyse data. Statistical significance of relationships among selected variables was determined using linear regression analysis. The study established that the motivational factors of employee welfare facilities influenced the performance of the judiciary employees. Evidence of improved performance included a reduction of case backlogs and expeditious determination of cases. Based on the findings from the study, it was recommended that the administration of the judiciary to design effective employee welfare facilities that are likely to stimulate employee efforts towards performance.

Keywords: Influence, Judiciary Employees, Kenya, Performance, Welfare Facilities

Assessing the Impact of Safety Practices of Employees on Performance in the Production Unit of Some Selected Hotels in Takoradi, Ghana (Published)

It has become necessary for safety standards to be maintained and sustained in organizations so that frequent incidents or accidents are curtailed, breakdown of equipment are minimized and the life of employees and the life span of equipment are prolonged. This research work sought to explore employee’s safety practices on performance in the production unit of some selected hotels in Takoradi aimed at achieving these objectives – Identify safety practices and policies in the production unit of hotels and determine the extent of compliance of the safety practices. The study examined 164 respondents using a proportionate stratified sampling to select respondents from the hotels while the hotels were sampled purposively. The results revealed that all the employees of the selected hotels had existing organizational policies ensuring safety at the workplace but some did not comply which could be quite dangerous to their safety and so some disciplinary measures were meted out to employees who did not comply with the safety measures laid down which ranged from written warning letters given to the employees (70%) with 10% having a month suspension without pay. However, those employees who demonstrated a higher degree of safety were either given outstanding employee plaques or their salaries and allowances were increased – 39% and 25% respectively.

Keywords: Hotels, Performance, Production unit, Safety Practices

Influence of Supply Chain Resilience on Performance of Categorized Hospitals in Kenya (Published)

The study sought to establish the relationship between supply chain resilience and performance of categorized hospitals in Kenya. The study sampled 264 supply chain managers from 773 hospitals offering both inpatient and outpatient services in Kenya as listed by National Hospital Insurance Fund (NHIF). The sampling technique was stratified random sampling based on the eight regions as identified by NHIF. The study adopted Data Envelopment Analysis (DEA) model to measure performance of hospitals. The study findings indicated that private hospitals had a higher DEA score compared to the public and faith based hospitals. The findings implied that private hospitals were generally efficient than other type of hospitals. Further, the study found that supply chain resilience had a positive significant relationship with performance. The study recommended the use of outsourcing, spare capacity, and use of local suppliers to mitigate against hospital operational risks.

Keywords: Hospitals, Performance, Resilience, Risks., Supply Chain

Influence of Customer Relationship on Performance of Manufacturing Firms in Kenya (Published)

The study sought to determine the influence customer relationship practices on organizational performance in the manufacturing firms in Kenya. The target population for the study was the senior staff in supply chain, operations and finance or equivalent managers in the 563 manufacturing organizations listed by Kenya Association of Manufacturers (KAM). The sampling technique was stratified random sampling in based on the 14 sectors as identified by KAM. The study sampled 312 respondents from 104 firms. The study found a positive significant relationship between customer relationship and performance of manufacturing firms in Kenya. Among the aspects of customer relationship that contributed highly to performance of manufacturing firms included exchange of information with customers, ensuring product visibility within the market and incorporating the views of customers in production process. The study recommended the adoption of customer relationship management practices as a way of improving and sustaining performance of organizations.

Keywords: Customer relationship, KAM, Manufacturing, Performance, Supply Chain

The Role of the Family in English Language Learning (Published)

This study investigates the role of family in English language learning particularly in Bangladesh. Family role is very important to grow the sense of learning in learners as they are greatly influenced by it. Parents’ positive attitude, education and awareness according to individual requirements and needs provide constant encouragement and support for the learners. Parents make the greatest difference to achievement through supporting their learning at home rather than supporting activities in school. A learner, whose family members are habituated to use English at home, feels encouraged to learn English which facilitates learning process. My findings, on the other hand, show that children of those parents who are unaware of providing sound family atmosphere lack confidence as well as self-esteem. This study also examines the impact of home environment on children’s achievement in English language. My findings reveal that there is consistent relationship between the role of family and students’ academic achievement.  

Keywords: Competence, Cultural Capital, Family Role, Language Learning, Performance, Socio-Economic Status, cognitive development

Role of Technological Integration in Supply Chain Corroboration on Performance of Manufacturing Firms in Kenya (Published)

The main purpose of the paper was to assess role of technological integration on performance of manufacturing firms. The target population of the study were managers or equivalent from Six (6) departments that is Procurement, finance, legal, stores, human resource and quality control because they are directly concerned with supply chain. The study adopted the use of a questionnaire and a document analysis as the main research instrument. The study adopted both quantitative and qualitative approaches, implying that both descriptive statistics and inferential statistics were employed. Quantitative data collected from the document analysis was analyzed statistically using the Statistical Package for Social Scientist (SPSS version 22). The study tested the significance hypothesis at 95% confidence level using regression techniques. The findings on the effect of technology integration revealed that technological integration has a positive and significant effect on firm performance, 0.731, p < 0.05. Thus, technology integration as concept of supply chain collocation is key determinants of performance of manufacturing firms.   Firms are thus encouraged to invest in enhancing coordination efforts through utilization of cost-effective technologies. In addition, the investments should also be used to address the integration of technology.

Keywords: Manufacturing Firms, Performance, Supply chain collaboration, Technological Integration

The Influence of Job Stressor and Sprituality to Work Stress and Performance of Nurses in Pirngadi General Hospital Medan – Indonesia (Published)

The purpose of this research was to examined the influence of job stressors perceived by nurses, nurse’s level of spirituality to work stress and performance of nurses who work in  Pirngadi General Hospital  of Medan and construct a theoretical model that can describe the influence of endogenous variables to exogenous variables. This research was conducted in January 2014 until July 2015, which starts from a preliminary survey to the making of research reports. The number of samples in this study as many as 150 people. Methods of data collection using questionnaires. Data were analyzed by descriptive and inferential, hypothesis testing is done with path analysis, to test the suitability of the model used goodness of fit test. Structural Equation Modeling Analysis of the model is done by using AMOS 21.0. Results showed that: job stressors and  spirituality have  significant effect on work  stress and performance of nurses, as seen from  the suitability of Goodness of Fit (GoF ) on  Structural Equation Modeling.

Keywords: Job Stressors, Nurse, Performance, Spirituality, Work Stress

Analysis of Managerial Factors on the Performance of Small and Medium-Sized Enterprises (SMEs) in Manufacturing Sector in Ho Chi Minh City- Vietnam. (Published)

This paper was conducted by qualititative and quantititative approach, and the primary data was collected from SMEs in manufacturing sector in Ho Chi Minh City (HCMC). The main objectives of this study is to analyze the factors affecting the SMEs’ performance in manufacturing industry in Ho Chi Minh City. In the first stage, the authors applied the deep-interview to the experts to discover the factors in contemporary management based on the management theories effecting on the performance of Vietnamese SME(s) in HCMC. In the second stage, the researcher used the quantitative approach to collect data from 200 people who work in the Vietnamese SMEs in manufacturing sector in HCMC. In general, in these factors, the most affecting factor to SMEs in the manufacturing sector in HCMC, Vietnam was Organizational Commitment, next was Business Planning, Controlling, and final one was Strategy Implementation. In conclusion, H1, H2, H3, H4 for the theorical research model were accepted. 

Keywords: Business planning, Contemporary management, Organizational Commitment, Performance, SMEs, Vietnam

A Descriptive Analysis of the Influence of Entrepreneurial Orientation Dimensions On the Performance of SMEs in Kenya (Published)

Small and medium-sized enterprises (SMEs) play an important role in the world economy. They contribute substantially to income output and employment. Indeed, they dominate the world business. In spite of this, studies have failed to identify and assess the corporate entrepreneurship dimensions that lead to good performance, especially in Kenya. As such, based on a study of SMEs in Kenya, this paper examines the relationships that obtain between Entrepreneurial Orientation (EO) and firm performance among SMEs. Specifically, the study sought to find out the effect of entrepreneurial innovativeness, risk-taking and proactiveness on firm performance. The study was guided by the resource based view (RBV), contingency theory, theories of entrepreneurship and the marketing theory. It adopted explanatory research design using a census sample with the target population being all the top 536 medium sized firms between 2006 and 2013. Data was collected using a questionnaire and analyzed using descriptive statistics, Pearson’s bivariate correlation, multiple regression and moderated regression analysis. Results revealed that entrepreneurial innovativeness, risk taking and proactiveness have a direct positive relationship with performance of SMEs. From the findings, the study recommended the need to intensify initiatives that encourage a better understanding of EO dimensions in boosting firms’ competitive positions and superior performance; firms should be more entrepreneurial in order to attain superior performance and survive the intensively competitive market environment. They should continuously innovate, especially through new product development, being first to enter the market with new products and in the use of creative new solutions that lead them to be recognized by competitors as leaders in innovation. SME owners/managers also need to enhance their risk-taking behaviour by encouraging staff to take risks with new ideas, make effective changes to their products and be willing to accept at least moderate levels of risk, engage in risky investments and have the courage to seize new opportunities, even if this may involve great financial risks

Keywords: Entrepreneurial Orientation Dimensions, Influence, Kenya, Performance, SMEs

Performance Improvement Strategy of Sumsel Babel Bank (Published)

Sumsel Babel Bank (BSB) is a regional bank that is demanded to be Bank Regional Champion (BRC) in its own region. The tight competition in the bank industry caused BSB to have the proper strategy to face and win the competition. This study aims to identify performance of BSB, analyze internal and external factors that affect the performance, and formulate the strategy to improve performance of BSB to be a BRC in the region using descriptive method, Internal Factor Evaluation (IFE) Matrix, External Factor Evaluation (EFE) Matrix, SWOT Matrix and Architecture Strategy. There were 12 alternative strategies chosen as BSB’s performance improvement strategy based on the result of SWOT Matrix. Based on Architecture Strategic results, the sequence of strategies for the next five years starting from improving the quality of human resources and IPO for additional capital. This strategy is expected to improve BSB performance.

Keywords: Architecture Strategy, Bank of Sumsel Babel, EFE, IFE Matrixs, Performance, SWOT Matrix

Perspectives on Effects of Teacher Turnover on Students’ Academic Performance in Secondary Schools In Gem Sub-County, Kenya (Published)

Teacher turnover poses a threat to the education sector by limiting or reducing the availability of qualified teachers to undertake teaching services. The purpose of this study was to assess the effects of teacher turnover on students’ academic performance from the perspectives of head-teachers, teachers and students in secondary schools in Gem Sub-County, Siaya County. The research design was a descriptive survey research design. The study estimated the effects of teacher turnover in 14 secondary schools out of 42 secondary schools in Gem sub-county. This involved 14 head-teachers, 163 teachers and 371 students. To obtain the sample of the study, stratified random sampling was used. Data was collected using questionnaires document analysis guide and interviews. The data was analyzed using frequency distribution tables, measures of central tendency and percentages. The main factors of turnover reported in the study were resignation for non-teaching jobs or further studies, poor working conditions, poor transport system, social security, poor medical services, maternity commitments and school policies. The main effects of turnover reported were teacher shortage, poor syllabus coverage, impact on student’s academic performance, disruption of teaching, learning and school planning, increased workload and reputation of the school. It is therefore necessary that controlling agencies should address themselves about this turnover and restore to schools the quality and dignity intended for them. This calls for an adoption of programmes geared towards the achievement of objectives, standardization of entry behaviours and discipline on the job.

Keywords: Performance, Perspectives, Planning, Teacher Turnover, Workload

The Irish Theatre as Imaginative Space: A Vehicle and Venue for the Reconstruction of the Irish Identity (Published)

Current cultural and political changes have prompted the theatre to play a significant role in staging the transformations of the Irish identity. Over time, it has provided an impetus for expressions of the collective new self-image of the Irish. Re-inventing the self requires a manifestation of space and the production of space whether geographical, metaphorical or a physical stage representation. ‘Space’ has been utilised in Irish drama in terms of geographical location, cartography, social media, technology, immigration, and the theatre stage. Globalisation has also played a crucial role in terms of creating overlapping spaces and multiple belongings. This study will examine through Henri Lefebvre’s theory of space, how this type of spatial awareness manifests itself in Brian Friel’s Translations (1980); Martin McDonagh’s The Beauty Queen of Leenane (1996); Marina Carr’s By the Bog of Cats (1998); Michel Tremblay’s Solemn Mass for a Full Moon in Summer (2009) and Emma Donoghue’s adapted stage play Room (2017).

Keywords: Irish Drama; Spatial Theory; National Identity; Post-Colonialism; Theatre, Performance

Does Mind Mapping Enhance Learning (Published)

In a setting whereby, students of the English Department at the College of Basic Education are exposed to course materials across a number of courses, in a language other than their mother tongue, requiring them to read, comprehend and analyse, note taking gets extremely complicated. The current study focuses on such a complex dilemma, with its objective to find out whether mind mapping may successfully be used by our students in order to overcome their linguistic problems. For the purpose, fifty third/fourth year English language students were used as the study’s sample. The students were divided into two groups and trained to use two different note taking techniques. Later they were given a 10 MSCs, each followed by subjective response question: know, remember, guess. In addition, students were asked to write about their experience to obtain qualitative data. Findings of the study suggest a higher level of performance when the students learn their study material using MM as opposed to SNT. More positive attitudes in favour of MM were also elicited from their selection between the three responses (Know, Remember & Guess)

Keywords: Attitudes, EFL, Higher Education, Long-Term Memory, Mind Map (MM), Performance, Short-Term Memory, Standard Note Technique (SNT)

Determination of Combined Effects of Factors that Affect Performance Operatives in Manufacturing Industries, Using Minitab (Published)

This research work determines the degree of impact of some factors in their combined state and interactions effects on the performance of operatives (manufacturing workers) in manufacturing industries. Factors studied include: motivation, power, safety, maintenance, training, equipment and technology. Eighty-two manufacturing workers drawn from thirteen manufacturing Plastic Companies were used. Data were collected using work measurement technique (time studies) and questionnaire (tests studies). Software is used for the various analyses in the study. The software used was Minitab. Software tools used for various analyses in the study are: statistics, correlation, polynomial regression and response surface regression, while t – value, F- ratio, p – values, effect coefficient and variance of inflation factors (VIF) were used to test the hypotheses.  Results from the various statistical analyses were presented, studied and interpreted. The results showed that the identified factors have impact on the performance of the manufacturing workers in the plastic manufacturing industries. The fall in performance of manufacturing workers in plastic industries is due to these cumulative effects of factors. The magnitude of these effects of the combined and interactions on performance are 42.57% ( 0.15), 43.67% ( 0.1) and 43.67% ( 0.05). The effect reduces as confidence interval increases above 90%. The correlation coefficients of the factors to performance are all showing positive linear effects while the regression model coefficients some show negative effects. The models developed in quadratic shape factor are valid in predicting performance and their combined and interactions effects apparently providing information for controlling problems arising in manufacturing workers performance in industries in the South Eastern Nigeria and any other placeThis research work determines the degree of impact of some factors in their combined state and interactions effects on the performance of operatives (manufacturing workers) in manufacturing industries. Factors studied include: motivation, power, safety, maintenance, training, equipment and technology. Eighty-two manufacturing workers drawn from thirteen manufacturing Plastic Companies were used. Data were collected using work measurement technique (time studies) and questionnaire (tests studies). Software is used for the various analyses in the study. The software used was Minitab. Software tools used for various analyses in the study are: statistics, correlation, polynomial regression and response surface regression, while t – value, F- ratio, p – values, effect coefficient and variance of inflation factors (VIF) were used to test the hypotheses.  Results from the various statistical analyses were presented, studied and interpreted. The results showed that the identified factors have impact on the performance of the manufacturing workers in the plastic manufacturing industries. The fall in performance of manufacturing workers in plastic industries is due to these cumulative effects of factors. The magnitude of these effects of the combined and interactions on performance are 42.57% ( 0.15), 43.67% ( 0.1) and 43.67% ( 0.05). The effect reduces as confidence interval increases above 90%. The correlation coefficients of the factors to performance are all showing positive linear effects while the regression model coefficients some show negative effects. The models developed in quadratic shape factor are valid in predicting performance and their combined and interactions effects apparently providing information for controlling problems arising in manufacturing workers performance in industries in the South Eastern Nigeria and any other place

Keywords: Factorial Indices and Regression Models., Industries, Manufacturing Workers, Performance

Motivation and Teachers’ Performance in Selected Public Secondary Schools in Ikenne Local Government Area of Ogun State (Published)

This study investigated motivation and teachers’ performance in selected secondary schools in Ikenne Local Government Area of Ogun State. The study adopted a descriptive survey research design of an ex-post facto type. Four research hypotheses were formulated and tested at 0.05 level of significance. Data were collected using a self-developed questionnaire tagged “Teachers’ motivation and  performance in secondary schools”. The questionnaire was validated and the Cronbach’s alpha was 0.81 while the reliability was confirmed at 0.78 using a split-half correlation coefficient. Research questionnaires were administered to two hundred (200) teachers that were randomly selected from four major (4) administrative zones in LGA but only one hundred and eighty-seven (187) were adequately filled and used in the analysis. Data were analysed using Pearson Product Moment Correlation Coefficient and Multiple Regression statistical methods. The findings of this study reveal a significant positive relationship between teachers’ job performance and motivation in ensuring quality education in secondary schools (r = .567; p>.05). The study also indicated that reward system, professional training and development, work situational factors accounted for 10.4%, 29.1%, and 13.9% respectively of the variance in the motivation of teachers in public secondary schools. It was therefore concluded that the importance of motivation in the day-to-day performance of teachers cannot be overemphasized, especially when it comes to being rewarded for a job done and being happy on the job. It was recommended that for higher performance as well as for employees to have sense of belonging, Management must introduce Management By Objective (MBO) approach so that all staff will take part and be able to contribute meaningfully to the development of the organization.

Keywords: Development, Performance, Reward system, Teachers, Training, Work Situation

Effects of Quality Management Practices on Performance of Kenyan Universities (Published)

The university education sector in Kenya has become very attractive due to changes in the environment. Quality has become an essential business strategy for all sectors and the implementation of quality management practices has become popular. In actual fact, quality management is an integrative management strategy aimed at the continuous improvement of universities performance. The purpose of this study is to establish the effects of quality management practices on performance of Kenyan universities. Deming’s theory of quality management provided a theoretical basis for the study. The study adopted explanatory survey research design. The target population was the employees of public and private universities from which 321 respondents were selected using stratified random sampling techniques. Data was analysed using descriptive statistics Pearson correlations and structural equation modelling. The study unveiled that employee involvement in the university activities, leadership commitment and continuous improvement and customer focus have a significant effect on the university performance. Top management should facilitate employees for any successful implementation of quality management practices. The study recommended that universities operating in Kenya should embrace quality management system to improve their performance.

Keywords: Customer Focus, Employee Involvement, Leadership Commitment, Performance, Quality Management Practices, Universities

Effect of Cross-Functional Information Sharing On Supply Chain Agility of Cosmetics Manufacturing Firms in the County Government of Nairobi, Kenya (Published)

Supply Chain Agility is widely regarded as a critical element that affects firms’ competitiveness at the strategic level. This is because firms with Supply Chain Agility have better performance in responding to unforeseen events. The purpose of this study, was to assess the effect of Cross Functional Information Sharing on Supply Chain Agility of Cosmetics Manufacturing firms in the County Government of Nairobi. Cross Functional Information Sharing is generally considered an enabler of a firm’s Supply Chain Agility. Information Sharing has significant effects on the performance of Cosmetics Manufacturing Firms. These trends have led to expanding the scale of procurement and reducing operating and purchase costs in order to improve the responsiveness of the supply chain. Relational View theory, Resource Based View Theory and Stategy, Structure and Performance Theory was adopted in the study. Cross-sectional survey research design was used in the study. The target population of the study was 714 employees working in the Cosmetic Manufacturing Firms in the County Government of Nairobi, Kenya. A sample of 256 was selected from the target population using a Multi Stage Sampling Technique. Both descriptive and inferential statistics was used to analyse the collected data. The results indicates that there is a positive and statistically significant correlation between Cross Functional Information Sharing and Supply Chain Agility (r=.582, p < 0.01). This is a clear indication that any effort to improve the communications channels making it more informative will lead to an increase in supply chain agility. Therefore the study concludes that Cross functional information sharing is a pertinent factor as it affects the Supply Chain Agility of Firms. With the growing technological advances and the emergence of the global information infrastructure, firms should possess the suitable competitive inter-organisational informational systems to enable them to achieve the rapid and effective response to the customer needs and changing expectations

Keywords: Competitiveness, Cross-Functional Information Sharing, Performance, Supply Chain Agility

  • Our Journal Publishing Partners