Business Continuity Management: Definitions, Drivers, Practices, Key processes and Effectiveness (Published)
This paper sheds light on the concept for business continuity management, its definitions, key processes and effectiveness. The paper gives also a clear understanding of the BCM drivers, practices
The Researching of the Industry 4.0 Affecting the Efficiency of the Logistics Management in Vietnam (Published)
In Vietnam, the industrial revolution 4.0 (Industry 4.0) is on the onset and will affect all socio-economic sectors, while completely transforming the current production and management system. Industry 4.0 can give the Vietnamese economy a rare opportunity to break through and Vietnam is actively preparing for this opportunity, especially the logistics management. Besides, the growth of IT poses opportunities and challenges for logistics. As internet retailing increases, the companies are accepting orders from their clientele across the borders. The competences of staff and staff skills have been found to influence the efficiency of logistics performance in different industries. It is nowadays crucial to understand the importance of logistics both in the levels of the individual firm and the total economy. The study results had 200 the managers of enterprises who interviewed and answered about 13 questions. Data collected from July 2016 to December 2017 and analyzed KMO test, Cronbach’s Alpha and the result of KMO analysis which used for multiple regression analysis. Managers’ responses measured through an adapted questionnaire on a 5-point Likert scale. The results showed that there were three factors, which included of factors following human resource (HR), economic environment (EE), information technology (IT) with significance level 5 percent. In addition, all of three components affecting the efficiency of the logistics management with significance level 5 percent. The research results processed from SPSS 20.0 software.
The Impact of Communication Gap in the Management of Primary Schools in Anaocha L.G.A of Anambra State (Published)
The study investigates the impact of communication gap in the Management of primary schools in Anaocha local government area of Anambra state, with the purpose of finding out its causes, impact and strategies. The study employed descriptive survey research design. The population used for this study is 685 teachers from 50 public primary schools in Anaocha L.G.A of Anambra State. Using the simple random sampling technique, 150 teachers were drawn from the 50 public primary schools in Anaocha L.G.A. The instrument for data collection was a structured questionnaire validated by three experts, which contained 15 items based on the three research questions formulated for the study. Meanwhile, it was subjected to reliability testing using spearman’s formula, in which 0.82 was obtained as the reliability index (very high). Data collected was analysed using mean. Findings revealed the impact of communication gap in the management of public primary school as inaction, while misinterpretations, bad work relationship, lack of knowledge are identified as the causes. It was observed that when handbook of information for teachers is been provided, there will be an effective communication in the school as it will let them know the various activities in the school. To this end, the researchers recommended that head-teachers should use appropriate media for communication and manage barriers to effective communication adequately as it will help them in improving communication in school. Implications and suggestion for further studies were also made.
Efficacy of A Nurse-Led Solution-Focused Brief Therapy (SFBT) in the Management of Bipolar Disorders,in Selected Hospitals, Ondo State, Nigeria (Published)
Bipolar disorder is a common and often disabling major mental illness. It account for a high proportion of idiopathic psychotic illnesses. Antipsychotic, mood-stabilizing and antidepressant drugs are very effective in managing many prominent and distressing symptoms of these illnesses, but as many as one-third of medically treated patients diagnosed with bipolar disorder relapses after hospitalization, this calls for the use of an adjunctive psychosocial treatments like solution focused Brief therapy. This is a pre-test, post-test and control design structure in 2 x 2 factorial paradigm. Subjects were randomly selected and divided into experimental and control groups. The patients were administered with General Behaviour Inventory (GBI) a 73 item questionnaire (Depue et al, 1985). Three Hypotheses were set and tested and analysis was carried out using student “t” test at 0.05 level of significance. The subjects exposed to the brief solution focused therapy performed better than the control. The patient with Dysthymic disorder performed better when exposed to solution focused brief therapy. The patients with Bipolar were found to improve better when exposed to the therapy. The improvement was shown in the differences observed in the means of the statistical analysis. Women exposed to solution-focused therapy improved better than their men counterparts. It was concluded that adjunctive psychological management by psychiatric nurses should be offered simultaneously with the pharmacological management.
The Teacher and Teaching with Instructional Materials in the Teaching of Science Subjects and the Contribution of Guidance and Counselors Therein (Published)
The aim of this study was to investigate the preferred crises management strategies among lecturers in tertiary institutions in Cross River State, Nigeria. The population of the study was one thousand two hundred and forty two (1,242) lecturers. The total sample used for the study was five hundred respondents who were drawn through stratified random sampling from four institutions of higher learning in Cross River State. The instrument used for the data collection was the researcher’s developed Preferred Crisis Management Strategies Questionnaire (P.C.M.S.Q). It has two sections, A and B. Section A contained the personal data while B contained four point Likert scale type, made up of sixteen (16) items. The data collected from the samples were subjected to statistical analysis using the population and independent t-test. To accomplish the study objective, two hypotheses were formulated to guide the study. The following findings emerged; the preference for force crisis management strategy by lecturers was significantly low in tertiary institutions in Cross River State. Sex does not influence lecturers’ preference for dialogue as a crisis management strategy. Based on these findings, the following recommendations were made. The government should adequately fund education, and the schools should devise local sources of generating funds while well-meaning individuals and companies should assist, dialogue should be adopted as evidenced in the study.
Stakeholder Role in Safety Culture and Safety Performance of Construction: A Conceptual Model (Published)
Project management in the Saudi Arabian construction industry is an activity complicated by the current widespread lack of a mature organisational safety culture, which results in a high incidence of serious and fatal accidents, making it difficult to deliver project objectives. This article addresses this major problem. This research is therefore an attempt to verify the causal relationships and interactions between stakeholder involvement, safety culture, and safety performance in the construction industry, thus providing a better understanding, in turn, may improve safety. To achieve this objective, a conceptual model was developed to enable empirical research via responses to a questionnaire will distribute to construction organisations. The model provided in this study is a systematic approach to assess the safety culture of construction organisations and to guide them in self-assessments. The research contributes to the literature pertaining to assessments of stakeholder involvement and safety culture. Furthermore, it offers a valuable tool to government bodies and regulatory agencies for assessing their efforts in improving safety culture
Internal – External Factors Affecting the Human Resource Management of Small and Medium Enterprises in Dong Nai Province (Published)
In Vietnam, Small and Medium Enterprises (SMEs) now are accounting for about 98% of the total number of businesses operating in the country in which the medium-sized enterprises account for only 2.2%, small business strategy and remaining 29.6% and 68.2 % is super small. But in fact, SMEs play a very important role in the national economy. SMEs are the main source of employment and income generation for laborers, helping to mobilize social resources for development investment, poverty reduction… Every year, SMEs create over one million new employees. Employing up to 51% of social workers and contributing more than 40% of GDP to the country. In addition, the research results showed that there were 250 SMEs managers who interviewed and answered about 23 questions. The Data collected from 12/06/2016 to 15/05/2017 in Dong Nai province. The researcher had analyzed Cronbach’s alpha, KMO test, the result of KMO analysis used for multiple regression analysis. The research results were processed from SPSS 20.0 software. The parameters of the model estimated by Least – Squares Method tested for the model assumption with 5% significance level. Finally, the researchers have recommendations improving the human resource management at small and medium enterprises in Dong Nai province.
The Recommendations Enhancing The Effectiveness Of Credit Risk Management For Commercial Banks In Ho Chi Minh City (Published)
In Vietnam, the commercial banks are in virtually the country and have been subject to a great deal of regulations. One of the regulations is the minimum capital commercial banks must keep absorbing loss if unexpected things happen. Besides, the credit risk is one of the most significant risks that banks face, considering that granting credit is one of the main sources of income in commercial banks. Therefore, the management of the risk related to that credit affects the profitability of the banks. The aim of the research is to provide readers with accurate information regarding factors affecting the credit risk management of commercial banks in Ho Chi Minh City and the researcher has the recommendations enhancing the effectiveness of credit risk management for commercial banks in Ho Chi Minh City. The study results showed that there were 250 managers of commercial banks in Ho Chi Minh City who interviewed and answered about 19 questions. Data collected from June 2016 to December 2016 for commercial banks in Ho Chi Minh City. The paper had been analyzed KMO test, Cronbach’s Alpha and the result of KMO analysis which used for multiple regression analysis. Managers’ responses measured through an adapted questionnaire on a 5-point Likert scale (Conventions: 1: Completely disagree, 2: Disagree, 3: Normal; 4: Agree; 5: completely agree). Hard copy and online questionnaire distributed among 1.000 managers of commercial banks in Ho Chi Minh City. In addition, the exploratory factor analysis (EFA) results showed that there were five factors, which included of factors following human resources (X1), macro environment (X2), customer (X3), technology capabilities (X4) and financial capabilities (X5) with significance level 5 percent. In addition, all of five components affecting the management of the credit risk at commercial banks in Ho Chi Minh City with significance level 5 percent. The research results processed from SPSS 20.0 software.
This research aims, firstly, to initiate the reader by the concept of social responsibility of firms. Our paper provides some historical background and perspective. In addition, it provides a brief discussion of the evolving understandings of CSR and some of the long-established, traditional arguments that have been made both for and against the idea of business assuming any responsibility to society beyond profit-seeking and maximizing its own financial well-being. Finally, the goal is also to discuss the empirical aspect of CSR policies.
The Management of Information and Operational Risk in both the Public and Private Sectors (Published)
: Information technology is widely recognized as the engine that drives any growing economy, giving industries a competitive advantage in global markets, enabling the federal government to provide better services to its citizens, and facilitating greater productivity as a nation. Organizationsin the public and private sectors are beginning to depend on technology-intensive information systemsto successfully carry out their missions and business functions. Information systems can include diverse entities ranging from high-end supercomputers, workstations, personal computers, cellular telephones, and personal digital assistants to very specialized systems (e.g., weapons systems, telecommunications systems, industrial/process control systems, and environmental control systems). Information systems are subject to serious threats that can have adverse effects on organizational operations (i.e., missions, functions, image, or reputation), organizational assets, individuals, other organizations, and the nation at large by exploiting both known and unknown vulnerabilities to compromise the confidentiality, integrity, or availability of the information being processed, stored, or transmitted by those systems. Threats to information and information systems can include purposeful attacks, environmental disruptions, and human/machine errors and result in great harm to the national and economic security interests of the nation. Therefore, it is imperative that leaders and managers at all levels understand their responsibilities and are held accountable for managing information security risk—that is, the risk associated with the operation and use of information systems that support the missions and business functions of their organizations.
Bangladesh Railway sector requires huge reforms in every knock and corners of the sector. Presently, corruption, nepotism, politicisation, poor client service, mismanagement, lack of efficient and skilled employee are the main scenario of the Bangladesh railway system. To enhance the efficiency of the services huge reform in structure and administration of the service is required. This can be done by horizontal and vertical decentralisation. In addition, outsourcing and merit based recruitment, better incentives and result based budgeting for each sector will promote the efficient service of railways. However, corrupted management, trade and labour union and political parties may create resistance and delay the reform project implementation. The proposed reform may improve the management and structure of railway and ensure efficient service for the country
Customer Analysis within Balanced Scorecard (Published)
The paper considers theoretical aspects of the applied strategic customer analysis based on the on the balanced scorecard customer element developed by the author to be applied in the research process of the strategic organization distribution activity aspects and its sales management. The methodology of the research is the Balanced Scorecard concept (BSC) as well as the author’s applied strategic analysis concept. The applied strategic customer analysis is assumed to encompass comparative assessment, variances diagnostics and indicators forecast of the BSC customer element within the strategic customer goals. The author draws a conclusion that the applied strategic customer analysis is a new and sufficiently effective instrument to research strategic aspects of the organization distribution activity and to form an analytical support of the strategic sales management in the present-day environment.
Open innovation is a phenomenon that is becoming increasingly important for the theory and the practice in recent years. The reasons for this can be found in the new innovation cycles, industrial research and escalation of development costs and also the lack of resources. The phenomenon of open source has attracted researchers and practitioners of innovation. The era of open innovation starts when companies understand that if they want to commercialize their ideas, they should look for a way to bring them to the market of ideas. They need to deploy the roads outside the current businesses and to realize that their center, where the knowledge is created, does not always equal the innovations that need to be found within the company. The approach of open innovation enables innovations to move easily between the external environment and the internal process of innovation of the company. How often open innovation approach is put into practice and whether there are recognized patterns are issues that are examine by our empirical studies.
Strategic Management basically deals with discovery and description of the strategies that leaders/managers can take so as to realize improved competitive advantage and performance for their organization. Firm is said to have competitive advantage if its profitability is higher than the average profitability for all competing firms in the same line of business. The guiding philosophy in any strategic management procedure, either public or private sector, is all about understanding what changes are desirable, how to implement and manage these changes, and how to create a blueprint for sustaining improvements that lead to better performance. Strategic management provides overall direction to the enterprise and involves specifying the organization’s objectives, developing policies and plans designed to achieve these objectives, and then allocating resources to implement the plans. The objectives of this paper are to: Examine the degree to which government public policies impact positively on economic stability of Nigeria. Ascertain the extent to which strategic management of government public policies enhance economic development of Nigeria. Find out how strategic management of new government public policies enhances public confidence on the Nigerian leadership. This study engaged analytical and qualitative research methods as we did not test any model. Data was gathered from multiples sources, including internal documents, policy documents, and publications of research organizations, articles published in management and social sciences journals and the internet. The current Nigeria public policy have definitely started to reflect a shift from traditional management concepts about public management and organizational design, a coherent procedure for creating and sustaining enhanced performance that reflects changes in the internal and external environment is clearly deficient. Indication does suggest that change is affecting the Nigerian economy, and this change is manifesting in all sphere of structures and processes of many private and public organizations. The paper demonstrated that strategic management of government public policy is one of the basic tool for economic stability and development of Nigeria Economy. Findings also reveal that strategic management of new government public policies enhances public self-reliance on the Nigerian leadership particularly when there is growing understanding on the part of many that policies have to be formulated through the vigorous participation of the concerned communities. A learned anointed professional would do better than unlearned but do anointed, therefore expert that are knowledgeable about strategic management should be allowed to be at the forefront of strategic management of government public policies. This will certainly enhance economic development of any Nation.
This paper addresses the issue of terrorism in Nigeria, particularly in connection with the Boko Haram Islamist Sect. Terrorism, as a global phenomenon, is an ill-wind that blows no one any good. Recently, it has extended its ugly tentacles to Nigeria, precisely after the Presidential Election of April, 2011. Since then, Nigerian citizens have been on the defensive because of the great onslaught of man by the Boko Haram boys. The rampage has been on the increase and the attempt by the government to stop it has proved abortive. This has become of great concern to most Nigerians and the writer; hence, the emergence of this topic. The aims of this work are to highlight some of these religious riots encouraged by Boko Haram, to examine the root causes of the riots and to know their goals, organisational structure and sources of funding, and to proffer possible solutions that will make for the effective management of the crises.
Effect Of Management Of Receivables Ratio on Corporate Profitability of Industrial/Domestic Products in Nigeria (Published)
This study examines the effect of the management of accounts receivable ratio on the profitability of industrial/Domestic products manufacturing firms in Nigeria.The variables of this study include accounts receivable ratio, debt ratio and sales growth rate. Only secondary sources of data were used for the period 2000-2011. The hypotheses were tested using the multiple regression technique. The results show that accounts receivable ratio, debt ratio and sales growth rate had positive and significant relationship with the profitability of the firms under study
Challenges Facing Higher Education in Management of Privately Sponsored Student Programmes PSSP in Kenya (Published)
Massification or the exponential growth experienced by universities in Kenya for the last one and ahalf decades has negatively impacted on the quality of education being offered by these universities.In their attempt to cater for the large increase in student numbers has come with many challenges caused by overcrowding, crumbling infrastructure, inadequate human and financial resources and declining quality of the professional courses on offer. This paper sought to identify the challenges faced in the management of Privately Sponsored Students Programmes (PSSP) especially given the continuing expansion in public universities in Kenya. The study was carried out at Moi University, situated in Eldoret, and six of its satellite campuses. Ex post facto design and a mixed method approach study design was used. The target population consisted of all the PSSP students (11,185) enrolled in the academic year 2009/2010 in all the schools that have these programmes and all staff. One hundred and forty (140) teaching and none-teaching staffs were interviewed while 460 students were had questionnaires administered for data collection. Data was analyzed qualitatively. Unclear university policy for PSSP administration, poor management shrouded by corruption and, inadequate and unqualified teaching staff were among others some of the challenges identified. Public universities need to be open and transparent in management of funds from PSSP Programmes while investing part of the earnings in relevant infrastructure that supports learning in the university.
Principal’s Application of Management by Objective in Secondary Schools in Ebonyi State, Nigeria (Published)
The study examined principals’ application of management by objective in the administration of schools in Nigeria. Six research questions and two null hypotheses guided the study. The descriptive survey design was adopted for the study. The study sample comprised 204 principals. Data were collected using a questionnaire titled application of Management by Objective schools. Data collected were analyzed using mean (x) and standard deviation while t-test was used to test the hypotheses at 0.05 alpha level. The findings showed that there was no significant difference in the mean ratings between the male and female principals in the application of management by objective in schools. Secondly, there was a significant difference between the mean ratings of urban and rural principals in favor of the urban principals. The study recommended that Secondary Education Board should on regular basis organize seminar workshops for serving principals highlighting the place of MBO in school administration.
Efficiency and Accountability of Public Sector Revenue and Expenditure in Nigeria (1970-2014) (Published)
Nigeria is the sixth largest producer of oil and gas in the world, but the average Nigerian on the street is poor and there is poor infrastructure like power supply, roads, hospitals etc. This study examines the efficiency and accountability of public sector revenue and expenditure in Nigeria (1970-2014). Data on total federal government revenue and expenditure, state governments’ revenue and expenditure were collected from Statistical bulletin from the Central Bank of Nigeria from 1970-2014. The results were analysed using relevant statistical tools. The findings reveals that the level of accountability is very poor in Nigeria because the attributes of accessibility, comprehensiveness, relevance, quality, reliability and timely disclosure of financial information, social and political information about government activities are completely non available or partially available for the citizens to assess the performance of public officers mostly the political office holders. Conclusively and evidently the study has revealed that there is significant relationship between efficiency of public sector expenditure, recurrent expenditure and capital expenditure in Nigeria from 1970-2014. On the basis of these, the paper recommends among others that for accountability to be successful in the management of public funds in Nigeria there must be a reduction in the level of corruption, improving public sector accounting and auditing standards, legislators as champions of accountability and restructure the public accounts committees and the value of money must be applied in the conduct of government business.
An Analysis of Speech Communication Skills Strategies of Effective Public Relations Management for Organizational Growth in Nigeria (Published)
The papers stands to advocates that effective knowledge of speech communication is necessary in discharge of public relations functions or duties, and is very vital for a public relations practitioner to be conversant with the principles of effective speech communication skills and strategies, as its job is based on establishing mutual line of communication between the organization and its publics for organizational growth and national development. The paper also poses that the key to successful employer and employees relation `is based on adequate information which can only be achieved through public relations effective two-way communication for harmonious existence and mutual understanding. Furthermore, it employs purposive sampling technique, and structured interview guide as a research instrument to elicit information from 65 final students of Public Relations and Advertising in Babcock University. The finding authenticates that effective communication is an anchor for any organizational harmony and development. And recommended that all sphere of life require effective communication to exist, survive and to grow.